We have UCM 6.1 and everything was working fine until we tried to send and international fax. We got a fast busy each time. We contacted our provider and he said that all of our calls were coming through tagged as Natnum. So I did a debug ISDN q931 and every call comes through Plan:ISDN, Type:National. I thought I might be able to change this in the route pattern, but the numbering plan field is greyed out in all of the patterns. The internation route pattern is 011! and we do not dial 9 before any of our calls. TAC told me to go to the gateway and in the Call Routing Information - Outbound Calls section to change the current settings to Cisco CallManager but that didn't work for me. Could someone help me get this configuration working? Please email me if you need more info.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...