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New Member

Need information on Expansion module

Hi,

We need to connect expansion module in 7961 phone model and then need to configure in Call Manager.

Could you please help me out here how we can configure the expansion module in Call Manager.

Expansion Model : 7915 UC Phone Grayscale Expansion Moudle

And Phone Model : 7961

2 ACCEPTED SOLUTIONS

Accepted Solutions
Hall of Fame Super Gold

Re: Need information on Expansion module

The 7915 module1 is NOT supported on a 7961 phone.

Read data sheet:

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps379/data_sheet_c78-468672.html

recommend you consult with professional before purchasing.

Hall of Fame Super Red

Need information on Expansion module

Hi Sachin,

Here are the basic steps

Once the 7915 module has been added to the phone physically then you have to add

it via CUCMadmin. On the 7962 phone config page under expansion module add the 7915.

Then have a look at the Phone Button Template for the 7915. If you find the default Button Template

you can Copy it/rename it (something like 7962 with 7915) and reconfigure it with the appropriate Line Buttons.

In many cases the default Phone Button Template is configured for all Speed Dial buttons so this

needs to be tweaked to allow you to configure the additional lines that you and your users may require.

Once this has been done go back to the phone/device in question and apply this new

Phone Button Template> Update> and you will see all the Line keys available to add the required DN's

Cheers!

Rob

Please remember to tag your threads and help support "Teachers without Borders"

https://supportforums.cisco.com/community/netpro/idea-center/communityhelpingcommunity

4 REPLIES
Hall of Fame Super Gold

Re: Need information on Expansion module

The 7915 module1 is NOT supported on a 7961 phone.

Read data sheet:

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps379/data_sheet_c78-468672.html

recommend you consult with professional before purchasing.

New Member

Re: Need information on Expansion module

Hi Paolo,

Thanks for this information,if we will go for 7962G Phone then could you please let me know how to configure expansion module in Call Manager.

Hall of Fame Super Gold

Need information on Expansion module

Are you the end user? The best approach you have the person that installed and maintains the system do it.

Hall of Fame Super Red

Need information on Expansion module

Hi Sachin,

Here are the basic steps

Once the 7915 module has been added to the phone physically then you have to add

it via CUCMadmin. On the 7962 phone config page under expansion module add the 7915.

Then have a look at the Phone Button Template for the 7915. If you find the default Button Template

you can Copy it/rename it (something like 7962 with 7915) and reconfigure it with the appropriate Line Buttons.

In many cases the default Phone Button Template is configured for all Speed Dial buttons so this

needs to be tweaked to allow you to configure the additional lines that you and your users may require.

Once this has been done go back to the phone/device in question and apply this new

Phone Button Template> Update> and you will see all the Line keys available to add the required DN's

Cheers!

Rob

Please remember to tag your threads and help support "Teachers without Borders"

https://supportforums.cisco.com/community/netpro/idea-center/communityhelpingcommunity

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