Need to find a directory number with Call Forward All

[alalli]

Hi All,

I have a user who is reporting receiving some oddly routed calls.

I noticed that the dependancy records show that there is another internal number with call forward all to this directory; but the dependancy record does not show me which directory number this is.

Can anyone help with a way to find which directory numbers are set to CFA and possibly which directory number might be set to CFA to another extension (example 12345)

Thanks very much for any help.

Regards

Amanda

[Jaime Valencia · Accepted solution]

The only way is via SQL

Look at this thread

https://supportforums.cisco.com/message/3330219#3330219

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

[alalli]

thanks mate.  this worked a treat

[Vipul Jindal]

hello,

go to bulk administration

--> phones

-->generate phone reports

select all phones

select forward all, busy option from the line setting.

run the report.

you will get all the information of all the phone and you can check which phone is CFA to.

thats the only option you have.

thanks,

Vipul Jindal

[Aaron Harrison]

Hi

Or run this from the server CLI (via SSH) :

run sql select d.name, n.dnorpattern, n.fkcallingsearchspace_cfapt,n.fkcallingsearchspace_cfb,n.fkcallingsearchspace_cfbint,n.fkcallingsearchspace_cfna,n.fkcallingsearchspace_cfnaint, n.fkcallingsearchspace_cfur,n.fkcallingsearchspace_cfurint,n.fkcallingsearchspace_devicefailure from device d join devicenumplanmap dnm on dnm.fkdevice = d.pkid join numplan n on dnm.fknumplan = n.pkid

Regards

Aaron Harrison

Principal Engineer at Logicalis UK

Please rate helpful posts...