Problem is, the CAR tool's utilization reports are only estimations. In our case these reports show the utilization of some circuits to be 100%, continuously for several hours a day which is not true. If anyone has a solution for determining the actual utilization of one or more gateways/T1's, please share it. Apparently there was a software product called the "Gateway Statistics Utility", but this has now been EOL'd.
The way that I finally did this was instead of using utilization I used device reports. I went to device and summary. This shows the actual inbound and outbound usage per PRI. The only problem is it pools all of your gateways registered to CCM.
It does not give you a pretty graph but you can get the info that you want
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...