I'm trying to deploy a small CME setup in the Netherlands. I built a 2851 with a pair of 2BRI-NT/TE interfaces in the lab in the UK, and everything tested out just fine using some British Telecom ISDN2 lines. I've moved the kit to the Netherlands, and I'm about tearing my hair out trying to figure out why it DOESN'T work here.
I have three ISDN2 lines from KPN Telecom, currently plugged in to a KPN Telecom supplied and managed mini PBX (a Vox Novo, specifically - this is what the CME system is to replace). The ISDN lines appear to work fine connected into that PBX. KPN says they're just regular ISDN2 lines, nothing unusual. They did mention they're "point to point" links, but isn't that just default anyway?
If I move the cables across to the 2851, layer 1 shows active for the BRI ports, but layer 2 shows "NOT activated". If I turn on Q921 debugging, I can see the router sending IDREQs out when I clear the interface or unplug and reconnect the ISDN cable, but it's not receiving anything back from the telco. This is the same on all three lines.
There's a troubleshooting document on CCO "Troubleshooting BRI Layer 2" which suggests checking the ISDN switch-type first. I believe basic-net3 is correct but I've tried all the others out of desperation anyway, and nothing changes. That same document suggests restarting the router (tried that anyway), and for the symptoms I describe it says call the telco. Have you ever tried calling a telco and speaking to anybody useful the afternoon before a two day public holiday? They get even less helpful when they realise you're trying to retire their PBX so you can cancel the service contract!
So, can anybody who has sucessfully configured a BRI port for voice on a KPN Telecom ISDN2 circuit share any suggestions, or ideally show me the config for a working BRI port? This is the config I'm using on one of them right now, and this worked just fine for a BT line:
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...