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New Member

New 800 numbers not in CCM NANP?

CCM 5.1

Had a complaint that users were unable to dial 800500XXXX. All other toll numbers can be dialed using the 9.@ tollfree route pattern.

I put in an explicit 9.1800500XXXX and it worked.

Does this mean that the NANP dialplan installed in 5.1 is out of date? If so how to update it? Since it's not a windows box I can't get to the file.

Thanks,

Scott

4 REPLIES
Green

Re: New 800 numbers not in CCM NANP?

If you use Route Filters?

New Member

Re: New 800 numbers not in CCM NANP?

Yes we are using route filters

rf_tollfree contains 800,877,888 etc.

eg: ==800

long distance code EXISTS

Green

Re: New 800 numbers not in CCM NANP?

Hi Scott,

If you use DNA (Dialed Number Analizer) which pattern selects when you delete de 1800 explicit and the only existing is 9.@ with RF.

Which exact version of CCM

Can you provide us the traces?

Thanks

Re: New 800 numbers not in CCM NANP?

I have the same problem with 888 and 866. 800 works.

I have a RP setup for 918xxxxxxxxx

I also have a RF with NANP for 9.@. I checked the dial numbered analysis and it said each of the 888 and 866 both work fine going through the RP 918xxxxxxxx, but when the end user dials, it gets a busy signal. So I think it's still trying to use the RF.

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