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New IP Phone in call manager

I am using Call Manager 4.2 and for one of my users i already have a user profile and device profile in Call manager. I need to replace his Cisco 7940 with 7960 IP phone. Do i need to create a new device profile for the 7960 and Associate his exisitng user profile with new 7960 device profile? any more instructions?

3 REPLIES
Cisco Employee

Re: New IP Phone in call manager

No, the process is just the same if you're going to create specific UDPs per user instead of using default device profiles

HTH

java

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HTH

java

if this helps, please rate

www.cisco.com/go/pdi

Re: New IP Phone in call manager

Are you saying i need to create a new user profile and device profile for the 7960?

Community Member

Re: New IP Phone in call manager

You should be able to leave the users profile and UDP in place and just create a new profile for that phone through the menus Device>Phone>Add New.

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