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New Purchased DL not being active on Cisco UCM6.1 BE

ryabutler
Level 1
Level 1

We have a Cisco UCM6.1 Business Edition Server where we purchased 100 DL at one point.

We recently purchased 10 more DL (LIC-CM-DL-10=).

Obtained an license file from our PAK and uploaded to the server.

Restarted the CallManager service twice, however, those DL are not showing up as active under License Unit Report that we have 10 DL available.

Any idea's or help for resolving this?

Thank you!

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

does the license shows as uploaded???

if you open the license file do you see the count set to 10 and the right MAC address??

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate