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New Member

NICE voice logging

Hi,

My customer use Centralised Call Manager. They want to deploy NICE voice logging and add a NICE server in Centrallised Call Manager Cluster site. However, Do they need any NICE servers or modules added in other remote/branch sites ?

Thanks

Leung

4 REPLIES
Hall of Fame Super Gold

Re: NICE voice logging

Have you tried contacting NICE, for this kind of pre-sales information ?

New Member

Re: NICE voice logging

I have sent this information to the pre-sales of NICE but they don't know whether the voice gateway need a module. Could anyone know whether the voice gateway need a module ?

Thanks

Leung

Super Bronze

Re: NICE voice logging

Hi

If NICE can't tell you what NICE kit you need on a remote site, get a different product.

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
Hall of Fame Super Gold

Re: NICE voice logging

100% agree, for a client I got a different product and they know what they make. Beside, it's cheaper.

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