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NM-CUE reset to factory default

Hi All;

My NM-CUE has been crash last night. it keeps rebooting itself because the number of mailboxes in the system is more that the license.(after I changed the license version from 2.1 to 2.3) I need to reset the NM to factory default but I can't access to it by command line. only I can access to "boot loader" mode, but there is no reset option to factory default on that mode.

thanks for your suggestion.

Alex

2 REPLIES

Re: NM-CUE reset to factory default

Alex,

Try this

CUE#offline

CUE(offline)#restor factory defaults

reboot the CUE by hitting enter key.

http://www.cisco.com/univercd/cc/td/doc/product/voice/unityexp/rel2_1/ccmcligd/ch5bkrst.htm#wp1057346

HTH

Sankar

PS: please remember to rate posts!

Re: NM-CUE reset to factory default

Alex,

If you can only get to the Boot Loader, follow the steps in the following document for upgrading using the boot helper. When you install the software, all contents of the NM-CUE will be deleted giving you a fresh install.

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_installation_guide_chapter09186a0080666244.html

Hope this helps. If so, please rate the post.

Brandon

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