Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

NME-CUE reboot

I'm new with cme and cue, abd i have a problem with cue, after running yhe wizard I have tried to connect me to the cli but the sysrem is always rebooying (see in att yhe message that i have) CUE version is 3.2.1

6 REPLIES
Cisco Employee

Re: NME-CUE reboot

Hi

Use Boothelper to reinstall the CUE image. You can find the instructions on this link.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/installation/guide_/boothelp32.html

New Member

Re: NME-CUE reboot

Thanks pemelend, it was the bundle with ivr, do i need also too reinstall ivr ?

Cisco Employee

Re: NME-CUE reboot

u r welcome.

The boothelper will erase everything on CUE's hard drive including the IVR files and then it will upload the files from the .zip.

The IVR samples can be downloaded from this link:

http://www.cisco.com/cgi-bin/tablebuild.pl/cue-322-ivr-samples

regards

New Member

Re: NME-CUE reboot

Hello,

I've exactly the same problem with 2 different NME-CUE modules.

Did you find the problem?

jp

Hall of Fame Super Gold

Re: NME-CUE reboot

You should be able to reinstall these using the boothelper, you have to change boot options to boot from a tftp server, then installation would follow via ftp.

New Member

Re: NME-CUE reboot

That is what I did, I reïnstalled usingb the boothelper, and after the problem was solved

237
Views
0
Helpful
6
Replies