Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

No audio on IP Communicator call

Hi,

We have Cisco Call Manager 4.1.3 SR7. Recently we have requirement to rollout IP communicator to home workers. I installed Cisco IP Communicator 2.1.2.0, Voice Enginer Version 2.4.2 on their PC.

The phone when first boot up connects to the auto registering call manager and get a number (58837). When I make a call to my extension, I can hear ring tone and when I answer the call, I cannot hear any audio.

I have added the name and ip address of the call manager into the lmhost files.

What else can I check?

Thanks

Anthony.

1 ACCEPTED SOLUTION

Accepted Solutions

Re: No audio on IP Communicator call

Check any firewall between devices blocking RTP stream.

1 REPLY

Re: No audio on IP Communicator call

Check any firewall between devices blocking RTP stream.

272
Views
0
Helpful
1
Replies