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New Member

No Caller ID sent to Outside

Hello,

From debug isdn q931 what means the following:

        Cause i = 0x80E46C - Invalid information element contents

        Call State i = 0x06

When I call outside, the calling number is not transmitted.

Thanks

Everyone's tags (5)
10 REPLIES
VIP Super Bronze

No Caller ID sent to Outside

Eugen,

This cause code  Cause i = 0x80E46C - Invalid information element contents, means that you are sending information element not understood by the far end switch. It can also mean you are trying to place a call using network number when  your provider  only accept National, International or Unknown dialling.

Can you send the full debug isdn q931. Let me know the called and calling number

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New Member

No Caller ID sent to Outside

full debug isdn q931:

Jun 29 14:51:33.480 EEST: ISDN Se0/1/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x2 0x1, Calling num 812467

Jun 29 14:51:33.484 EEST: ISDN Se0/1/0:15 Q931: Sending SETUP  callref = 0x31A6 callID = 0xB059 switch = primary-net5 interface = Network

Jun 29 14:51:33.484 EEST: ISDN Se0/1/0:15 Q931: TX -> SETUP pd = 8  callref = 0x31A6

        Sending Complete

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA18382

                Preferred, Channel 2

        Progress Ind i = 0x8183 - Origination address is non-ISDN

        Display i = 'MCC'

        Calling Party Number i = 0x2182, '812467'

                Plan:ISDN, Type:National

        Called Party Number i = 0xA1, '9022256499'

                Plan:ISDN, Type:National

Jun 29 14:51:33.532 EEST: ISDN Se0/1/0:15 Q931: RX <- STATUS pd = 8  callref = 0xB1A6

        Cause i = 0x80E46C - Invalid information element contents

        Call State i = 0x06

Jun 29 14:51:33.556 EEST: ISDN Se0/1/0:15 Q931: RX <- CALL_PROC pd = 8  callref = 0xB1A6

Jun 29 14:51:34.908 EEST: ISDN Se0/1/0:15 Q931: RX <- SETUP pd = 8  callref = 0x08BB

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Calling Party Number i = 0x80, '022812599'

                Plan:Unknown, Type:Unknown

        Called Party Number i = 0x80, '499'

                Plan:Unknown, Type:Unknown

        High Layer Compat i = 0x9181

        Sending Complete

Jun 29 14:51:34.912 EEST: ISDN Se0/1/0:15 Q931: Received SETUP  callref = 0x88BB callID = 0x1DFD switch = primary-net5 interface = Network

Jun 29 14:51:34.916 EEST: ISDN Se0/1/0:15 Q931: RX <- ALERTING pd = 8  callref = 0xB1A6

Jun 29 14:51:34.928 EEST: ISDN Se0/1/0:15 Q931: TX -> CALL_PROC pd = 8  callref = 0x88BB

        Channel ID i = 0xA98383

                Exclusive, Channel 3

Jun 29 14:51:34.940 EEST: ISDN Se0/1/0:15 Q931: TX -> ALERTING pd = 8  callref = 0x88BB

        Progress Ind i = 0x8188 - In-band info or appropriate now available

Jun 29 14:51:35.548 EEST: ISDN Se0/1/0:15 Q931: RX <- CONNECT pd = 8  callref = 0xB1A6

        Channel ID i = 0xA18382

                Preferred, Channel 2

Jun 29 14:51:35.548: %ISDN-6-CONNECT: Interface Serial0/1/0:1 is now connected to 9022256499 N/A

Jun 29 14:51:35.548: %ISDN-6-CONNECT: Interface Serial0/1/0:1 is now connected to 9022256499 N/A

Jun 29 14:51:35.548: %ISDN-6-CONNECT: Interface Serial0/1/0:1 is now connected to 9022256499 N/A

Jun 29 14:51:35.552 EEST: ISDN Se0/1/0:15 Q931: TX -> CONNECT_ACK pd = 8  callref = 0x31A6

Jun 29 14:51:36.236: %ISDN-6-CONNECT: Interface Serial0/1/0:1 is now connected to 9022256499 N/A

VIP Super Bronze

No Caller ID sent to Outside

Here is the trace...(i belive this is the correct call)??

Calling Party Number i = 0x2182, '812467'

                Plan:ISDN, Type:National

        Called Party Number i = 0xA1, '9022256499'

                Plan:ISDN, Type:National

Looks like your provider wants plan uknown, type unknown, from the trace for an incoming call. Your provider is sending plan: unknown, type unknow.

Try and add this commad to your interfaxe se0/1/0:15

isdn map address ^9* plan unknown type unknown

Test again and send debug isdn q931. The command above ensure that any number through the interface that begins with 9 will use plan:unknown  type:unknown

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New Member

No Caller ID sent to Outside

Jun 29 18:21:34.524 EEST: ISDN Se0/1/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x0, Calling num 022812467

Jun 29 18:21:34.524 EEST: ISDN Se0/1/0:15 Q931: Sending SETUP  callref = 0x31F1 callID = 0xB0A4 switch = primary-net5 interface = Network

Jun 29 18:21:34.524 EEST: ISDN Se0/1/0:15 Q931: TX -> SETUP pd = 8  callref = 0x31F1

        Sending Complete

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA18381

                Preferred, Channel 1

        Progress Ind i = 0x8183 - Origination address is non-ISDN

        Display i = 'MCC'

        Calling Party Number i = 0x0082, '022812467'

                Plan:Unknown, Type:Unknown

        Called Party Number i = 0x80, '9022256499'

                Plan:Unknown, Type:Unknown

Jun 29 18:21:34.576 EEST: ISDN Se0/1/0:15 Q931: RX <- STATUS pd = 8  callref = 0xB1F1

        Cause i = 0x80E46C - Invalid information element contents

        Call State i = 0x06

Jun 29 18:21:34.600 EEST: ISDN Se0/1/0:15 Q931: RX <- CALL_PROC pd = 8  callref = 0xB1F1

mobiasBK-R1#

Jun 29 18:21:35.852 EEST: ISDN Se0/1/0:15 Q931: RX <- ALERTING pd = 8  callref = 0xB1F1

Jun 29 18:21:36.468 EEST: ISDN Se0/1/0:15 Q931: RX <- SETUP pd = 8  callref = 0x30BC

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Calling Party Number i = 0x80, '022812599'

                Plan:Unknown, Type:Unknown

        Called Party Number i = 0x80, '499'

                Plan:Unknown, Type:Unknown

        High Layer Compat i = 0x9181

        Sending Complete

Jun 29 18:21:36.472 EEST: ISDN Se0/1/0:15 Q931: Received SETUP  callref = 0xB0BC callID = 0x1EA5 switch = primary-net5 interface = Network

Jun 29 18:21:36.484 EEST: ISDN Se0/1/0:15 Q931: TX -> CALL_PROC pd = 8  callref = 0xB0BC

        Channel ID i = 0xA98382

                Exclusive, Channel 2

Jun 29 18:21:36.492 EEST: ISDN Se0/1/0:15 Q931: TX -> ALERTING pd = 8  callref = 0xB0BC

        Progress Ind i = 0x8188 - In-band info or appropriate now available

Jun 29 18:21:37.108 EEST: ISDN Se0/1/0:15 Q931: RX <- CONNECT pd = 8  callref = 0xB1F1

        Channel ID i = 0xA18381

                Preferred, Channel 1

Jun 29 18:21:37.108: %ISDN-6-CONNECT: Interface Serial0/1/0:0 is now connected to 9022256499 N/A

Jun 29 18:21:37.108: %ISDN-6-CONNECT: Interface Serial0/1/0:0 is now connected to 9022256499 N/A

Jun 29 18:21:37.108: %ISDN-6-CONNECT: Interface Serial0/1/0:0 is now connected to 9022256499 N/A

VIP Super Bronze

No Caller ID sent to Outside

What is this  "Display i = 'MCC'"  Looks like your provider doesnt like it too..

Please rate useful posts

"For the love of God is broader than the measure of man's mind And the heart of the Eternal is most wonderfully kind"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
New Member

No Caller ID sent to Outside

MCC - is the name recived from MediaCallCenter whre the phones reside.

How to clear it?

VIP Super Bronze

Re: No Caller ID sent to Outside

What is your setup? Can you describe it?

Eg..IP phone--->cucm----->vg----PSTN.

Can you send the sh run of your gateway

Can you also confirm what the DDI of your phones are. Is the calling number a DDI in your DDI range from provider

Please rate useful posts

"For the love of God is broader than the measure of man's mind And the heart of the Eternal is most wonderfully kind"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
New Member

Re: No Caller ID sent to Outside

Hello,

I confirm the calling number is from the provider range.

Bellow are 2 debugs,

First is from IP Hard Phone registered to Cisco CME, and the second is from Soft PHone Registered to MCC H323 GW Server.

un 30 09:06:29.088 EEST: ISDN Se0/1/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x0, Calling num 812499

Jun 30 09:06:29.088 EEST: ISDN Se0/1/0:15 Q931: Sending SETUP  callref = 0x3209 callID = 0xB0BC switch = primary-net5 interface = Network

Jun 30 09:06:29.088 EEST: ISDN Se0/1/0:15 Q931: TX -> SETUP pd = 8  callref = 0x3209

        Sending Complete

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA18381

                Preferred, Channel 1

        Progress Ind i = 0x8183 - Origination address is non-ISDN

        Display i = 'Reception'

        Calling Party Number i = 0x0080, '812499'

                Plan:Unknown, Type:Unknown

        Called Party Number i = 0x80, '9022256318'

                Plan:Unknown, Type:Unknown

Jun 30 09:06:29.152 EEST: ISDN Se0/1/0:15 Q931: RX <- CALL_PROC pd = 8  callref = 0xB209

Jun 30 09:06:30.348 EEST: ISDN Se0/1/0:15 Q931: RX <- ALERTING pd = 8  callref = 0xB209

Jun 30 09:06:32.812 EEST: ISDN Se0/1/0:15 Q931: TX -> DISCONNECT pd = 8  callref = 0x3209

        Cause i = 0x8290 - Normal call clearing

--------------------------------------------------------------------

Jun 30 08:52:14.954 EEST: ISDN Se0/1/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x0, Calling num 812467

Jun 30 08:52:14.954 EEST: ISDN Se0/1/0:15 Q931: Sending SETUP  callref = 0x3204 callID = 0xB0B7 switch = primary-net5 interface = Network

Jun 30 08:52:14.954 EEST: ISDN Se0/1/0:15 Q931: TX -> SETUP pd = 8  callref = 0x3204

        Sending Complete

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA18381

                Preferred, Channel 1

        Progress Ind i = 0x8183 - Origination address is non-ISDN

        Display i = 'MCC'

        Calling Party Number i = 0x0082, '812467'

                Plan:Unknown, Type:Unknown

        Called Party Number i = 0x80, '9022256318'

                Plan:Unknown, Type:Unknown

Jun 30 08:52:15.006 EEST: ISDN Se0/1/0:15 Q931: RX <- STATUS pd = 8  callref = 0xB204

        Cause i = 0x80E46C - Invalid information element contents

        Call State i = 0x06

Jun 30 08:52:15.026 EEST: ISDN Se0/1/0:15 Q931: RX <- CALL_PROC pd = 8  callref = 0xB204

Jun 30 08:52:16.198 EEST: ISDN Se0/1/0:15 Q931: RX <- ALERTING pd = 8  callref = 0xB204

Jun 30 08:52:22.630 EEST: ISDN Se0/1/0:15 Q931: TX -> DISCONNECT pd = 8  callref = 0x3204

        Cause i = 0x8290 - Normal call clearing

-------------------------------------------------------------------------------------------

Configuration of the Cisco CME:

!

isdn switch-type primary-net5

!

!

voice call send-alert

voice call carrier capacity active

voice rtp send-recv

!

voice service pots

!

voice service voip

allow-connections h323 to h323

no supplementary-service sip moved-temporarily

no supplementary-service sip refer

redirect ip2ip

h323

!

!

voice class codec 1

codec preference 1 g711ulaw bytes 160

!

!

voice iec syslog

voice cause-code

error-category 128 q850-cause 27

!

voice translation-rule 467

rule 15 /...467$/ /812467/

!

voice translation-profile mine_out

translate calling 467

!

voice-card 0

no dspfarm

!

!

controller E1 0/1/0

pri-group timeslots 1-31

!

interface Loopback0

ip address 172.16.1.1 255.255.255.255

h323-gateway voip interface

h323-gateway voip bind srcaddr 172.16.1.1

!

interface Serial0/1/0:15

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn protocol-emulate network

isdn incoming-voice voice

isdn map address ^9* plan unknown type unknown

isdn send-alerting

isdn negotiate-bchan resend-setup

isdn sending-complete

no cdp enable

!

!

voice-port 0/1/0:15

input gain -3

output attenuation 3

echo-cancel coverage 32

cptone RU

bearer-cap Speech

!

dial-peer voice 2 pots

description *** ANY"9" ***

destination-pattern 9.T

progress_ind setup enable 3

progress_ind progress enable 8

progress_ind connect enable 8

no digit-strip

direct-inward-dial

port 0/1/0:15

forward-digits all

!

!

dial-peer voice 256467 voip

destination-pattern 467

progress_ind setup enable 3

voice-class codec 1

session target ipv4:10.44.1.1

dtmf-relay rtp-nte

no vad

!

dial-peer voice 4670 pots

translation-profile outgoing mine_out

destination-pattern 9.T

progress_ind alert enable 8

progress_ind progress enable 8

progress_ind connect enable 8

incoming called-number ...467

no digit-strip

direct-inward-dial

port 0/1/0:15

forward-digits all

!

-------------------------------------------------------------------------

Also attached the ip telephony topology (CME.jpg)

from "debug voip ccapi inout":

SOFT_PHONE:

Call Params(Calling Number=812467,(Calling Name=MCC)(TON=National, NPI=ISDN, Screening=User, Failed, Presentation=Allowed),

   Called Number=9022256318(TON=National, NPI=ISDN), Calling Translated=FALSE,

HARD_PHONE:

Call Params(Calling Number=812499,(Calling Name=Reception)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

   Called Number=9022256318(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

What kind of Failed is that?

Thanks

VIP Super Bronze

No Caller ID sent to Outside

The h323 softphone has this "TON=National, NPI=ISDN". The hardphone has this "TON=Unknown, NPI=Unknown"

So try and change the parameter of the h323 phone to be similar to the hardphone. Sorry I dont know anythung about h323 phone and MCC servers

Please rate useful posts

"For the love of God is broader than the measure of man's mind And the heart of the Eternal is most wonderfully kind"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
New Member

Re: No Caller ID sent to Outside

last questions,

what means:

Calling Party Number i = 0x0082,

and how to change Screening Indicator (cisco-anisi=)

THANKS

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