No Dial and NewCall Softkeys on CME - Speaker disabled
We have a C2821 (IOS 12.4(22)T4) and CME 7.0(1) and after an IOS upgrade (previous IOS was 12.4(15)T) we lost a feature on all 7911 phones.
When handset is onhook "Dial" and "NewCall" softkeys are not working while on the previous version we could start a call on monitor with handset onhook, and when the called party answered we picked up the phone.
When debugging an ephone, I got the following message:
Dec 30 12:08:39: ephone-9[8/7][SEP002584A373FA]:SK NEWCALL line 0 ref 0 Dec 30 12:08:39: ephone-9[8/7]:speaker is disable, can't make a new call unless headset or handset is offhook
Then I tried to force speaker to be enabled, by following another post in this forum, but softkeys are not working anyway:
service phone disableSpeaker false cnf-file location flash: cnf-file perphone
ephone-template 1 service phone disableSpeaker false
ephone 9 ephone-template 1
Does anybody know how to enable speaker on 7911?
I would prefer not to downgrade to previous IOS version because we had some transfer/forwarding problems that we have solved now.
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