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No inbound calls on CME 4.1 from SIP provider

Michael Durham
Level 4
Level 4

I am unable to receive inbounds calls on my 1760 router from my SP provider.  I can make outbound calls without a problem.  I have tested this SIP account on a different router (2851 with 15.1IOS) and it works for both inbound and outbound.  Therefore the SIP account is find.

I am running c1700-entservicesk9-mz.124-15.T7.bin on this router with 98MB of RAM.

Attached is my config file and below is my DEBUG CCSIP MESSAGES results.  Any idea what I can do to get ibound calls to work? 

PS.  The 15.1 IOS has an option in the credentials command called NUMBER which is not in the 12.4 IOS.   This seems to be the the problem but I amnot sure plus there may be a work-a-round.

Thanks,

Michael

A call was place to 925.338.1577 from 386.243.9001 and below is the debug CCSIP Messages results.  My IP address is 70.209.13.4 and my SIP provider's IP address is 185.35.78.40

Nov  8 20:22:01.556: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:1000@70.209.13.4:10063;transport=tcp SIP/2.0
Max-Forwards: 20
Via: SIP/2.0/TCP 185.35.78.40:5070;alias;rport;branch=z9hG4bK2111436929
From: "LAKE CITY    FL" <sip:13862439001@185.35.78.40>;tag=627859077
To: <sip:1000@70.209.13.4:10063;transport=tcp>
Call-ID: 1074458783@185.35.78.40
CSeq: 11584 INVITE
User-Agent: GVGW
Contact: <sip:13862439001@185.35.78.40:5070>
Allow: ACK, INVITE, BYE, CANCEL, REGISTER, REFER, OPTIONS, INFO, MESSAGE
Content-Type: application/sdp
Content-Length: 206

v=0
o=yate 1383942121 1383942121 IN IP4 185.35.78.40
s=SIP Call
c=IN IP4 185.35.78.40
t=0 0
m=audio 23436 RTP/AVP 0 3 101
a=rtpmap:0 PCMU/8000
a=rtpmap:3 GSM/8000
a=rtpmap:101 telephone-event/8000

Nov  8 20:22:01.572: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 400 Bad Request - 'Invalid Host'
Via: SIP/2.0/TCP 185.35.78.40:5070;alias;rport;branch=z9hG4bK2111436929
From: "LAKE CITY    FL" <sip:13862439001@185.35.78.40>;tag=627859077
To: <sip:1000@70.209.13.4:10063;transport=tcp>;tag=75DD4A-900
Date: Fri, 08 Nov 2013 20:22:01 GMT
Call-ID: 1074458783@185.35.78.40
Server: Cisco-SIPGateway/IOS-12.x
CSeq: 11584 INVITE
Allow-Events: telephone-event
Reason: Q.850;cause=100
Content-Length: 0

Nov  8 20:22:01.672: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:1000@70.209.13.4:10063;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 185.35.78.40:5070;alias;rport;branch=z9hG4bK2111436929
From: "LAKE CITY    FL" <sip:13862439001@185.35.78.40>;tag=627859077
To: <sip:1000@70.209.13.4:10063;transport=tcp>;tag=75DD4A-900
Call-ID: 1074458783@185.35.78.40
CSeq: 11584 ACK
Max-Forwards: 20
Contact: <sip:13862439001@185.35.78.40:5070>
User-Agent: GVGW
Content-Length: 0

10 Replies 10

Evan Roggenkamp
Level 1
Level 1

It looks like 70.209.13.4 is sending an invite to 1000.

70.209.13.4 is not understanding what 1000 is. You may need an outgoing translation rule to replace 1000 with your sip ID.

Otherwise add your sip ID as a secondary number to your ephone-dn

ephone-dn  100

number 100 secondary SIPID no-reg primary

I am still trying to figure out where I have gone wrong as well, as my incoming is not working either without adding the SIPID as a secondary number on my ephone-dn. I have a thread in this forum as well.

I do notice there are a few other discrepencies in your config that may/may not be relavant such as your register server under voice service voip and I believe your realm under sip-ua should have the domain portion.

Hope this all helps. Have a read through if you have not already:

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_example09186a00808f9666.shtml

Evan,  Thanks for the response but the problem is with inbound not outbound.  The 1000@70.209.13.4 is coming from my SIP provider it should be 9253381577@70.209.13.4 but its not and I have no idea why its doing that.

If the sip-ua had the credentials number option I am sure it would work.

Michael Durham
Level 4
Level 4

Could the problem be from the Invalid Host error above?  IOS 12.4 does not have a Voice Service Voip -> IP Address Trusted List option like IOS 15.1 does.  is there a work-a-round for this?

Michael Durham
Level 4
Level 4

I spoke with my SIP provider about this problem and here is his reply:

The '1000' username would come from the GVGW if that's the username your router registered with. In other words, when you register, you are telling the gateway, "send me calls at user XXXX and ip address 1.2.3.4 and port 5060" (for example). Essentially you are registering a SIP URI of XXXX@1.2.3.4:5060 at which you want to be contacted

Somehow my 1st extension is telling my SIP provider my numenr is 1000 not 9253381577.

Therefore the question becomes; how do I tell the SIP provider my number is 9253381577?  What command in CME 4.1 does that?

what is the output of show sip-ua register status?

Here are the resuslts you aked for:

Router#sh sip-ua register stat

Router#sh sip-ua register status

Line          peer           expires(sec)  registered

============  =============  ============  ===========

1001          20002            16            yes        

1020          400              40            yes        

1021          401              53            yes        

9253381577    20001            54            yes        

GV1925338157  -1               17            yes 

I played around with the ephone-dn 1 and changed the number from 1000 to 9253381577 and the secondary number to 9253381577.  Stil no inbound ringing at the IP phone but the debug ccsip messages no show the inbound number at 9253381577.  But again, the phone still does not ring.

Also, I did remove the voice translation-rule 1 and also removed that from the dial-peer.  We are so close yet so far.

I noticed that in the debug ccsip messages it shows UNAUTHORIZED.  Any idea why?  Alsom why are all of my extensions trying to register with my SIP provider?  I just need the one niumber to register. 9253381577.

I do have a working 2851 running 15.1 IOS with the same SIP provider should you need me to provide any known working debug results.

debvug ccsip messages:

REGISTER sip:gvgw8.simonics.com:5070 SIP/2.0

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27ACF1C

From: <>1001@gvgw8.simonics.com>;tag=F8DA116-4B9

To: <>1001@gvgw8.simonics.com>

Date: Tue, 12 Nov 2013 19:30:59 GMT

Call-ID: 2B81EA0C-2BDE11D6-8006A600-8D78358E

User-Agent: Cisco-SIPGateway/IOS-12.x

Max-Forwards: 70

Timestamp: 1384284659

CSeq: 2031 REGISTER

Contact: <1001>

Expires:  300

Content-Length: 0

Nov 12 19:30:59.513: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 100 Trying

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27ACF1C;received=70.209.13.4

From: <>1001@gvgw8.simonics.com>;tag=F8DA116-4B9

To: <>1001@gvgw8.simonics.com>

Call-ID: 2B81EA0C-2BDE11D6-8006A600-8D78358E

CSeq: 2031 REGISTER

Server: GVGW

Content-Length: 0

Nov 12 19:30:59.789: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 401 Unauthorized

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27ACF1C;received=70.209.13.4

From: <>1001@gvgw8.simonics.com>;tag=F8DA116-4B9

To: <>1001@gvgw8.simonics.com>

Call-ID: 2B81EA0C-2BDE11D6-8006A600-8D78358E

CSeq: 2031 REGISTER

WWW-Authenticate: Digest realm="GVGW", nonce="79dda79baea82bdad31f12da375cb36d.1384284659", stale=FALSE, algorithm=MD5

Server: GVGW

Allow: ACK, INVITE, BYE, CANCEL, REGISTER, REFER, OPTIONS, INFO, MESSAGE

Content-Length: 0

Nov 12 19:30:59.797: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

REGISTER sip:gvgw8.simonics.com:5070 SIP/2.0

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27AD346

From: <>1001@gvgw8.simonics.com>;tag=F8DA116-4B9

To: <>1001@gvgw8.simonics.com>

Date: Tue, 12 Nov 2013 19:30:59 GMT

Call-ID: 2B81EA0C-2BDE11D6-8006A600-8D78358E

User-Agent: Cisco-SIPGateway/IOS-12.x

Max-Forwards: 70

Timestamp: 1384284659

CSeq: 2032 REGISTER

Contact: <1001>

Expires: 300

Authorization: Digest username="GV19253381577",realm="GVGW",uri="sip:gvgw8.simonics.com:5070",response="a8210e3015f5ae53016e37f350ead862",nonce="79dda79baea82bdad31f12da375cb36d.1384284659",algorithm=MD5

Content-Length: 0

Nov 12 19:30:59.925: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 100 Trying

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27AD346;received=70.209.13.4

From: <>1001@gvgw8.simonics.com>;tag=F8DA116-4B9

To: <>1001@gvgw8.simonics.com>

Call-ID: 2B81EA0C-2BDE11D6-8006A600-8D78358E

CSeq: 2032 REGISTER

Server: GVGW

Content-Length: 0

Nov 12 19:31:00.214: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 200 OK

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27AD346;received=70.209.13.4

From: <>1001@gvgw8.simonics.com>;tag=F8DA116-4B9

To: <>1001@gvgw8.simonics.com>;tag=659892092

Call-ID: 2B81EA0C-2BDE11D6-8006A600-8D78358E

CSeq: 2032 REGISTER

Expires: 300

Contact: <1001>;expires=300

P-NAT-Refresh: 25

X-Real-Contact: sip:1001@70.209.13.4:10438;transport=tcp

Server: GVGW

Allow: ACK, INVITE, BYE, CANCEL, REGISTER, REFER, OPTIONS, INFO, MESSAGE

Content-Length: 0

Nov 12 19:31:00.727: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

REGISTER sip:gvgw8.simonics.com:5070 SIP/2.0

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27AE458

From: <>GV19253381577@gvgw8.simonics.com>;tag=F8DA638-C27

To: <>GV19253381577@gvgw8.simonics.com>

Date: Tue, 12 Nov 2013 19:31:00 GMT

Call-ID: 2B330DCE-2BDE11D6-8004A600-8D78358E

User-Agent: Cisco-SIPGateway/IOS-12.x

Max-Forwards: 70

Timestamp: 1384284660

CSeq: 2032 REGISTER

Contact:

Expires:  300

Content-Length: 0

Nov 12 19:31:00.835: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 100 Trying

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27AE458;received=70.209.13.4

From: <>GV19253381577@gvgw8.simonics.com>;tag=F8DA638-C27

To: <>GV19253381577@gvgw8.simonics.com>

Call-ID: 2B330DCE-2BDE11D6-8004A600-8D78358E

CSeq: 2032 REGISTER

Server: GVGW

Content-Length: 0

Nov 12 19:31:01.107: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 401 Unauthorized

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27AE458;received=70.209.13.4

From: <>GV19253381577@gvgw8.simonics.com>;tag=F8DA638-C27

To: <>GV19253381577@gvgw8.simonics.com>

Call-ID: 2B330DCE-2BDE11D6-8004A600-8D78358E

CSeq: 2032 REGISTER

WWW-Authenticate: Digest realm="GVGW", nonce="959010c50d483214551f0be14ad11c31.1384284660", stale=FALSE, algorithm=MD5

Server: GVGW

Allow: ACK, INVITE, BYE, CANCEL, REGISTER, REFER, OPTIONS, INFO, MESSAGE

Content-Length: 0

Nov 12 19:31:01.115: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

REGISTER sip:gvgw8.simonics.com:5070 SIP/2.0

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27AF1215

From: <>GV19253381577@gvgw8.simonics.com>;tag=F8DA638-C27

To: <>GV19253381577@gvgw8.simonics.com>

Date: Tue, 12 Nov 2013 19:31:01 GMT

Call-ID: 2B330DCE-2BDE11D6-8004A600-8D78358E

User-Agent: Cisco-SIPGateway/IOS-12.x

Max-Forwards: 70

Timestamp: 1384284661

CSeq: 2033 REGISTER

Contact:

Expires: 300

Authorization: Digest username="GV19253381577",realm="GVGW",uri="sip:gvgw8.simonics.com:5070",response="fb395a97461a2862247e49b4470d2aea",nonce="959010c50d483214551f0be14ad11c31.1384284660",algorithm=MD5

Content-Length: 0

Nov 12 19:31:01.219: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 100 Trying

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27AF1215;received=70.209.13.4

From: <>GV19253381577@gvgw8.simonics.com>;tag=F8DA638-C27

To: <>GV19253381577@gvgw8.simonics.com>

Call-ID: 2B330DCE-2BDE11D6-8004A600-8D78358E

CSeq: 2033 REGISTER

Server: GVGW

Content-Length: 0

Nov 12 19:31:01.288: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 200 OK

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27AF1215;received=70.209.13.4

From: <>GV19253381577@gvgw8.simonics.com>;tag=F8DA638-C27

To: <>GV19253381577@gvgw8.simonics.com>;tag=876590097

Call-ID: 2B330DCE-2BDE11D6-8004A600-8D78358E

CSeq: 2033 REGISTER

Expires: 300

Contact: ;expires=300

P-NAT-Refresh: 25

X-Real-Contact: sip:GV19253381577@70.209.13.4:10438;transport=tcp

Server: GVGW

Allow: ACK, INVITE, BYE, CANCEL, REGISTER, REFER, OPTIONS, INFO, MESSAGE

Content-Length: 0

Nov 12 19:31:01.324: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

INVITE sip:GV19253381577@70.209.13.4:10438;transport=tcp SIP/2.0

Max-Forwards: 20

Via: SIP/2.0/TCP 185.35.78.40:5070;alias;rport;branch=z9hG4bK1807861277

From: "LAKE CITY    FL" <13862439001>;tag=500683410

To:

Call-ID: 39478491@185.35.78.40

CSeq: 15904 INVITE

User-Agent: GVGW

Contact: <13862439001>

Allow: ACK, INVITE, BYE, CANCEL, REGISTER, REFER, OPTIONS, INFO, MESSAGE

Content-Type: application/sdp

Content-Length: 206

v=0

o=yate 1384284661 1384284661 IN IP4 185.35.78.40

s=SIP Call

c=IN IP4 185.35.78.40

t=0 0

m=audio 21864 RTP/AVP 0 3 101

a=rtpmap:0 PCMU/8000

a=rtpmap:3 GSM/8000

a=rtpmap:101 telephone-event/8000

Nov 12 19:31:01.340: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 400 Bad Request - 'Invalid Host'

Via: SIP/2.0/TCP 185.35.78.40:5070;alias;rport;branch=z9hG4bK1807861277

From: "LAKE CITY    FL" <13862439001>;tag=500683410

To: ;tag=F8DA89D-1104

Date: Tue, 12 Nov 2013 19:31:01 GMT

Call-ID: 39478491@185.35.78.40

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 15904 INVITE

Allow-Events: telephone-event

Reason: Q.850;cause=100

Content-Length: 0

Nov 12 19:31:01.448: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

ACK sip:GV19253381577@70.209.13.4:10438;transport=tcp SIP/2.0

Via: SIP/2.0/TCP 185.35.78.40:5070;alias;rport;branch=z9hG4bK1807861277

From: "LAKE CITY    FL" <13862439001>;tag=500683410

To: ;tag=F8DA89D-1104

Call-ID: 39478491@185.35.78.40

CSeq: 15904 ACK

Max-Forwards: 20

Contact: <13862439001>

User-Agent: GVGW

Content-Length: 0

Router#

Nov 12 19:31:22.896: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

REGISTER sip:gvgw8.simonics.com:5070 SIP/2.0

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27B01AA9

From: <>1020@gvgw8.simonics.com>;tag=F8DFCD1-23D5

To: <>1020@gvgw8.simonics.com>

Date: Tue, 12 Nov 2013 19:31:22 GMT

Call-ID: 2B1A97D5-2BDE11D6-8002A600-8D78358E

User-Agent: Cisco-SIPGateway/IOS-12.x

Max-Forwards: 70

Timestamp: 1384284682

CSeq: 2032 REGISTER

Contact: <1020>

Expires:  300

Content-Length: 0

Nov 12 19:31:23.044: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 100 Trying

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27B01AA9;received=70.209.13.4

From: <>1020@gvgw8.simonics.com>;tag=F8DFCD1-23D5

To: <>1020@gvgw8.simonics.com>

Call-ID: 2B1A97D5-2BDE11D6-8002A600-8D78358E

CSeq: 2032 REGISTER

Server: GVGW

Content-Length: 0

Nov 12 19:31:23.328: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 401 Unauthorized

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27B01AA9;received=70.209.13.4

From: <>1020@gvgw8.simonics.com>;tag=F8DFCD1-23D5

To: <>1020@gvgw8.simonics.com>

Call-ID: 2B1A97D5-2BDE11D6-8002A600-8D78358E

CSeq: 2032 REGISTER

WWW-Authenticate: Digest realm="GVGW", nonce="3206ad87bfb7a90fe9f0cc5176c8d119.1384284682", stale=FALSE, algorithm=MD5

Server: GVGW

Allow: ACK, INVITE, BYE, CANCEL, REGISTER, REFER, OPTIONS, INFO, MESSAGE

Content-Length: 0

Nov 12 19:31:23.336: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

REGISTER sip:gvgw8.simonics.com:5070 SIP/2.0

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27B114D4

From: <>1020@gvgw8.simonics.com>;tag=F8DFCD1-23D5

To: <>1020@gvgw8.simonics.com>

Date: Tue, 12 Nov 2013 19:31:23 GMT

Call-ID: 2B1A97D5-2BDE11D6-8002A600-8D78358E

User-Agent: Cisco-SIPGateway/IOS-12.x

Max-Forwards: 70

Timestamp: 1384284683

CSeq: 2033 REGISTER

Contact: <1020>

Expires: 300

Authorization: Digest username="GV19253381577",realm="GVGW",uri="sip:gvgw8.simonics.com:5070",response="954471c3fd0bd522266d75be7eb5ecf4",nonce="3206ad87bfb7a90fe9f0cc5176c8d119.1384284682",algorithm=MD5

Content-Length: 0

Nov 12 19:31:23.448: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 100 Trying

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27B114D4;received=70.209.13.4

From: <>1020@gvgw8.simonics.com>;tag=F8DFCD1-23D5

To: <>1020@gvgw8.simonics.com>

Call-ID: 2B1A97D5-2BDE11D6-8002A600-8D78358E

CSeq: 2033 REGISTER

Server: GVGW

Content-Length: 0

Nov 12 19:31:23.729: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 200 OK

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27B114D4;received=70.209.13.4

From: <>1020@gvgw8.simonics.com>;tag=F8DFCD1-23D5

To: <>1020@gvgw8.simonics.com>;tag=714685352

Call-ID: 2B1A97D5-2BDE11D6-8002A600-8D78358E

CSeq: 2033 REGISTER

Expires: 300

Contact: <1020>;expires=300

P-NAT-Refresh: 25

X-Real-Contact: sip:1020@70.209.13.4:10438;transport=tcp

Server: GVGW

Allow: ACK, INVITE, BYE, CANCEL, REGISTER, REFER, OPTIONS, INFO, MESSAGE

Content-Length: 0

Nov 12 19:31:36.029: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

REGISTER sip:gvgw8.simonics.com:5070 SIP/2.0

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27B2C79

From: <>1021@gvgw8.simonics.com>;tag=F8E301E-1AA7

To: <>1021@gvgw8.simonics.com>

Date: Tue, 12 Nov 2013 19:31:36 GMT

Call-ID: 2B29E219-2BDE11D6-8003A600-8D78358E

User-Agent: Cisco-SIPGateway/IOS-12.x

Max-Forwards: 70

Timestamp: 1384284696

CSeq: 2032 REGISTER

Contact: <1021>

Expires:  300

Content-Length: 0

Nov 12 19:31:36.182: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 100 Trying

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27B2C79;received=70.209.13.4

From: <>1021@gvgw8.simonics.com>;tag=F8E301E-1AA7

To: <>1021@gvgw8.simonics.com>

Call-ID: 2B29E219-2BDE11D6-8003A600-8D78358E

CSeq: 2032 REGISTER

Server: GVGW

Content-Length: 0

Nov 12 19:31:36.458: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 401 Unauthorized

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27B2C79;received=70.209.13.4

From: <>1021@gvgw8.simonics.com>;tag=F8E301E-1AA7

To: <>1021@gvgw8.simonics.com>

Call-ID: 2B29E219-2BDE11D6-8003A600-8D78358E

CSeq: 2032 REGISTER

WWW-Authenticate: Digest realm="GVGW", nonce="e2d4f397c80eccfbd1ed8e0690ba35c8.1384284696", stale=FALSE, algorithm=MD5

Server: GVGW

Allow: ACK, INVITE, BYE, CANCEL, REGISTER, REFER, OPTIONS, INFO, MESSAGE

Content-Length: 0

Nov 12 19:31:36.466: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

REGISTER sip:gvgw8.simonics.com:5070 SIP/2.0

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27B316ED

From: <>1021@gvgw8.simonics.com>;tag=F8E301E-1AA7

To: <>1021@gvgw8.simonics.com>

Date: Tue, 12 Nov 2013 19:31:36 GMT

Call-ID: 2B29E219-2BDE11D6-8003A600-8D78358E

User-Agent: Cisco-SIPGateway/IOS-12.x

Max-Forwards: 70

Timestamp: 1384284696

CSeq: 2033 REGISTER

Contact: <1021>

Expires: 300

Authorization: Digest username="GV19253381577",realm="GVGW",uri="sip:gvgw8.simonics.com:5070",response="03978a03cca061bdb48165ceb93d90d0",nonce="e2d4f397c80eccfbd1ed8e0690ba35c8.1384284696",algorithm=MD5

Content-Length: 0

Nov 12 19:31:36.554: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 100 Trying

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27B316ED;received=70.209.13.4

From: <>1021@gvgw8.simonics.com>;tag=F8E301E-1AA7

To: <>1021@gvgw8.simonics.com>

Call-ID: 2B29E219-2BDE11D6-8003A600-8D78358E

CSeq: 2033 REGISTER

Server: GVGW

Content-Length: 0

Nov 12 19:31:36.843: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 200 OK

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27B316ED;received=70.209.13.4

From: <>1021@gvgw8.simonics.com>;tag=F8E301E-1AA7

To: <>1021@gvgw8.simonics.com>;tag=504264205

Call-ID: 2B29E219-2BDE11D6-8003A600-8D78358E

CSeq: 2033 REGISTER

Expires: 300

Contact: <1021>;expires=300

P-NAT-Refresh: 25

X-Real-Contact: sip:1021@70.209.13.4:10438;transport=tcp

Server: GVGW

Allow: ACK, INVITE, BYE, CANCEL, REGISTER, REFER, OPTIONS, INFO, MESSAGE

Content-Length: 0

Nov 12 19:31:37.123: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

REGISTER sip:gvgw8.simonics.com:5070 SIP/2.0

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27B4124F

From: <>9253381577@gvgw8.simonics.com>;tag=F8E3464-167F

To: <>9253381577@gvgw8.simonics.com>

Date: Tue, 12 Nov 2013 19:31:37 GMT

Call-ID: 7F953882-4A5B11E3- 8007A600-8D78358E

User-Agent: Cisco-SIPGateway/IOS-12.x

Max-Forwards: 70

Timestamp: 1384284697

CSeq: 618 REGISTER

Contact: <9253381577>

Expires:  300

Content-Length: 0

Nov 12 19:31:37.247: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 100 Trying

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27B4124F;received=70.209.13.4

From: <>9253381577@gvgw8.simonics.com>;tag=F8E3464-167F

To: <>9253381577@gvgw8.simonics.com>

Call-ID: 7F953882-4A5B11E3-8007A600-8D78358E

CSeq: 618 REGISTER

Server: GVGW

Content-Length: 0

Nov 12 19:31:37.528: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 401 Unauthorized

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27B4124F;received=70.209.13.4

From: <>9253381577@gvgw8.simonics.com>;tag=F8E3464-167F

To: <>9253381577@gvgw8.simonics.com>

Call-ID: 7F953882-4A5B11E3-8007A600-8D78358E

CSeq: 618 REGISTER

WWW-Authenticate: Digest realm="GVGW", nonce="b9c8c1e129b3d47d46b76a36cd842114.1384284697", stale=FALSE, algorithm=MD5

Server: GVGW

Allow: ACK, INVITE, BYE, CANCEL, REGISTER, REFER, OPTIONS, INFO, MESSAGE

Content-Length: 0

Nov 12 19:31:37.540: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

REGISTER sip:gvgw8.simonics.com:5070 SIP/2.0

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27B5A20

From: <>9253381577@gvgw8.simonics.com>;tag=F8E3464-167F

To: <>9253381577@gvgw8.simonics.com>

Date: Tue, 12 Nov 2013 19:31:37 GMT

Call-ID: 7F953882-4A5B11E3-8007A600-8D78358E

User-Agent: Cisco-SIPGateway/IOS-12.x

Max-Forwards: 70

Timestamp: 1384284697

CSeq: 619 REGISTER

Contact: <9253381577>

Expires: 300

Authorization: Digest username="GV19253381577",realm="GVGW",uri="sip:gvgw8.simonics.com:5070",response="24da9d08bb3933a3d084fbe62c97739d",nonce="b9c8c1e129b3d47d46b76a36cd842114.1384284697",algorithm=MD5

Content-Length: 0

Nov 12 19:31:37.644: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 100 Trying

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27B5A20;received=70.209.13.4

From: <>9253381577@gvgw8.simonics.com>;tag=F8E3464-167F

To: <>9253381577@gvgw8.simonics.com>

Call-ID: 7F953882-4A5B11E3-8007A600-8D78358E

CSeq: 619 REGISTER

Server: GVGW

Content-Length: 0

Nov 12 19:31:37.744: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 200 OK

Via: SIP/2.0/TCP 192.168.69.200:5060;branch=z9hG4bK27B5A20;received=70.209.13.4

From: <>9253381577@gvgw8.simonics.com>;tag=F8E3464-167F

To: <>9253381577@gvgw8.simonics.com>;tag=2067908552

Call-ID: 7F953882-4A5B11E3-8007A600-8D78358E

CSeq: 619 REGISTER

Expires: 300

Contact: <9253381577>;expires=300

P-NAT-Refresh: 25

X-Real-Contact: sip:9253381577@70.209.13.4:10438;transport=tcp

Server: GVGW

Allow: ACK, INVITE, BYE, CANCEL, REGISTER, REFER, OPTIONS, INFO, MESSAGE

Content-Length: 0

Michael,

I notice your incoming dial peer would not match the number your ITSP is sending you. The dot only matches any 1 digit. Try removing that and replacing it with the SIP number.

dial-peer voice 200 voip

description *** Incoming Calls VoIP ***

translation-profile incoming Incoming_calls

preference 1

voice-class codec 1

session protocol sipv2

session target sip-server

incoming called-number .

dtmf-relay rtp-nte

no vad

Also add "no-reg both" to your ephone-dn's to prevent them from trying to register to the sip provider.

Please post show sip-ua register status and debug from incoming call. If you have a working incoming call example from your other router, please post that as well as the config. Having a working debug/config to compare to usually helps.

Michael Durham
Level 4
Level 4

Here is the current dial-peer:

!        

dial-peer voice 200 voip

description *** Incoming Calls VoIP ***

preference 1

voice-class codec 1

session protocol sipv2

session target sip-server

incoming called-number 9253381577

dtmf-relay rtp-nte

no vad

!

Still no ringing the phone on incoming calls.

There is no command no-reg both in this version of the IOS.  

Here is a current debug ccsip messages on the 12.4 IOS router:

Nov 13 02:44:29.785: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

INVITE sip:GV19253381577@70.209.13.4:10438;transport=tcp SIP/2.0

Max-Forwards: 20

Via: SIP/2.0/TCP 185.35.78.40:5070;alias;rport;branch=z9hG4bK892538993

From: "LAKE CITY    FL" <13862439001>;tag=1913264698

To:

Call-ID: 428928807@185.35.78.40

CSeq: 16604 INVITE

User-Agent: GVGW

Contact: <13862439001>

Allow: ACK, INVITE, BYE, CANCEL, REGISTER, REFER, OPTIONS, INFO, MESSAGE

Content-Type: application/sdp

Content-Length: 206

v=0

o=yate 1384310669 1384310669 IN IP4 185.35.78.40

s=SIP Call

c=IN IP4 185.35.78.40

t=0 0

m=audio 24302 RTP/AVP 0 3 101

a=rtpmap:0 PCMU/8000

a=rtpmap:3 GSM/8000

a=rtpmap:101 telephone-event/8000

Nov 13 02:44:29.797: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 400 Bad Request - 'Invalid Host'

Via: SIP/2.0/TCP 185.35.78.40:5070;alias;rport;branch=z9hG4bK892538993

From: "LAKE CITY    FL" <13862439001>;tag=1913264698

To: ;tag=111A813D-1F6A

Date: Wed, 13 Nov 2013 02:44:29 GMT

Call-ID: 428928807@185.35.78.40

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 16604 INVITE

Allow-Events: telephone-event

Reason: Q.850;cause=100

Content-Length: 0

Nov 13 02:44:29.881: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

ACK sip:GV19253381577@70.209.13.4:10438;transport=tcp SIP/2.0

Via: SIP/2.0/TCP 185.35.78.40:5070;alias;rport;branch=z9hG4bK892538993

From: "LAKE CITY    FL" <13862439001>;tag=1913264698

To: ;tag=111A813D-1F6A

Call-ID: 428928807@185.35.78.40

CSeq: 16604 ACK

Max-Forwards: 20

Contact: <13862439001>

User-Agent: GVGW

Content-Length: 0

I see an error called INVALID HOST.  I once had this in the 15.1 IOS and there is a command called voice service voip where you enter an IP in the IP trusted list list.  But that option is also not in 12.4.  I think my system does not see the SIP provider as a valid host and thus blocks it.  Somehow we need to tell my router to trust my SIP porivder... but how?

WORKING debug ccsip debug during an inbound call on my 15.1 IOS router:

000490: 2d01h: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

INVITE sip:3862439001@70.209.13.4:10432;transport=tcp SIP/2.0

Max-Forwards: 20

Via: SIP/2.0/TCP 185.35.78.39:5070;alias;rport;branch=z9hG4bK1473277297

From: "MICHAEL DURHAM" <13525381577>;tag=722529082

To: <3862439001>

Call-ID: 1115096104@185.35.78.39

CSeq: 52502 INVITE

User-Agent: GVGW

Contact: <13525381577>

Allow: ACK, INVITE, BYE, CANCEL, REGISTER, REFER, OPTIONS, INFO, MESSAGE

Content-Type: application/sdp

Content-Length: 206

v=0

o=yate 1384311551 1384311551 IN IP4 185.35.78.39

s=SIP Call

c=IN IP4 185.35.78.39

t=0 0

m=audio 27628 RTP/AVP 0 3 101

a=rtpmap:0 PCMU/8000

a=rtpmap:3 GSM/8000

a=rtpmap:101 telephone-event/8000

000491: 2d01h: //7304/67DF2CF481EA/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 100 Trying

Via: SIP/2.0/TCP 185.35.78.39:5070;alias;rport;branch=z9hG4bK1473277297

From: "MICHAEL DURHAM" <13525381577>;tag=722529082

To: <3862439001>

Date: Wed, 13 Nov 2013 02:59:11 GMT

Call-ID: 1115096104@185.35.78.39

CSeq: 52502 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-12.x

Content-Length: 0

000492: 2d01h: //7304/67DF2CF481EA/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 180 Ringing

Via: SIP/2.0/TCP 185.35.78.39:5070;alias;rport;branch=z9hG4bK1473277297

From: "MICHAEL DURHAM" <13525381577>;tag=722529082

To: <3862439001>;tag=AB243C0-E2F

Date: Wed, 13 Nov 2013 02:59:11 GMT

Call-ID: 1115096104@185.35.78.39

CSeq: 52502 INVITE

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

Allow-Events: telephone-event

Remote-Party-ID: <1000>;party=called;scre

CME_Router#en=no;privacy=off

Contact: <3862439001>

Server: Cisco-SIPGateway/IOS-12.x

Content-Length: 0

CME_Router#u a

000493: 2d01h: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

CANCEL sip:3862439001@70.209.13.4:10432;transport=tcp SIP/2.0

Via: SIP/2.0/TCP 185.35.78.39:5070;alias;rport;branch=z9hG4bK1473277297

From: "MICHAEL DURHAM" <13525381577>;tag=722529082

To: <3862439001>

Call-ID: 1115096104@185.35.78.39

CSeq: 52502 CANCEL

User-Agent: GVGW

Max-Forwards: 70

Allow: ACK, INVITE, BYE, CANCEL, REGISTER, REFER, OPTIONS, INFO, MESSAGE

Content-Length: 0

000494: Nov 12 2013 21:59:18.704: %VOIPAAA-5-VOIP_CALL_HISTORY: CallLegType 1, ConnectionId 67DF2CF44B4611E381EA88E5BB4D28BD, SetupTime 21:59:11.390 Eastern Tue Nov 12 2013, PeerAddress 1000, PeerSubAddress , DisconnectCause 10  , DisconnectText normal call clearing (16), ConnectTime 21:59:18.704 Eastern Tue Nov 12 2013, DisconnectTime 21:59:18.704 Eastern Tue Nov 12 2013, CallOrigin 1, ChargedUnits 0, InfoType 2, TransmitPackets 0, TransmitBytes 0, ReceivePackets 0, ReceiveBytes 0

000495: Nov 12 2013 21:59:18.704: %VOIPAAA-5-VOIP_FEAT_HISTORY: FEAT_VSA=fn:TWC,ft:11/12/2013 21:59:11.384,cgn:13525381577,cdn:1000,frs:0,fid:182,fcid:67DF2CF44B4611E381EA88E5BB4D28BD,legID:1C89,bguid:67DF2CF44B4611E381EA88E5BB4D28BD

000496: 2d01h: //7304/67DF2CF481EA/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 200 OK

Via: SIP/2.0/TCP 185.35.78.39:5070;alias;rport;branch=z9hG4bK1473277297

From: "MICHAEL DURHAM" <13525381577>;tag=722529082

To: <3862439001>

Date: Wed, 13 Nov 2013 02:59:18 GMT

Call-ID: 1115096104@185.35.78.39

CSeq: 52502 CANCEL

Content-Length: 0

000497: 2d01h: //7304/67DF2CF481EA/SIP/Msg/ccsipDisplayMsg:

Sent:

CME_Router#u all

All possible debugging has been turned off

CME_Router#SIP/2.0 487 Request Cancelled

Via: SIP/2.0/TCP 185.35.78.39:5070;alias;rport;branch=z9hG4bK1473277297

From: "MICHAEL DURHAM" <13525381577>;tag=722529082

To: <3862439001>;tag=AB243C0-E2F

Date: Wed, 13 Nov 2013 02:59:18 GMT

Call-ID: 1115096104@185.35.78.39

CSeq: 52502 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-12.x

Reason: Q.850;cause=16

Content-Length: 0

000498: 2d01h: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

BYE sip:3862439001@70.209.13.4:10432;transport=tcp SIP/2.0

Call-ID: 1115096104@185.35.78.39

From: <13525381577>;tag=722529082

To: <3862439001>;tag=AB243C0-E2F

Reason: SIP;text="Request Terminated"

Via: SIP/2.0/TCP 185.35.78.39:5070;alias;rport;branch=z9hG4bK1031829754

CSeq: 52503 BYE

User-Agent: GVGW

Max-Forwards: 70

Allow: ACK, INVITE, BYE, CANCEL, REGISTER, REFER, OPTIONS, INFO, MESSAGE

Content-Length: 0

000499: 2d01h: //7304/67DF2CF481EA/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 200 OK

Via: SIP/2.0/TCP 185.35.78.39:5070;alias;rport;branch=z9hG4bK1031829754

From: "MICHAEL DURHAM" <13525381577>;tag=722529082

To: <3862439001>;tag=AB243C0-E2F

Date: Wed, 13 Nov 2013 02:59:18 GMT

Call-ID: 1115096104@185.35.78.39

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 52503 BYE

P-RTP-Stat: PS=0,OS=0,PR=0,OR=0,PL=0,JI=0,LA=0,DU=179462

Content-Length: 0

000500: 2d01h: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

ACK sip:3862439001@70.209.13.4:10432;transport=tcp SIP/2.0

Via: SIP/2.0/TCP 185.35.78.39:5070;alias;rport;branch=z9hG4bK1473277297

From: "MICHAEL DURHAM" <13525381577>;tag=722529082

To: <3862439001>;tag=AB243C0-E2F

Call-ID: 1115096104@185.35.78.39

CSeq: 52502 ACK

Max-Forwards: 20

Contact: <13525381577>

User-Agent: GVGW

Content-Length: 0

000501: Nov 12 2013 21:59:18.848: %VOIPAAA-5-VOIP_CALL_HISTORY: CallLegType 2, ConnectionId 67DF2CF44B4611E381EA88E5BB4D28BD, SetupTime 21:59:11.378 Eastern Tue Nov 12 2013, PeerAddress 13525381577, PeerSubAddress , DisconnectCause 10  , DisconnectText normal call clearing (16), ConnectTime 21:59:18.848 Eastern Tue Nov 12 2013, DisconnectTime 21:59:18.848 Eastern Tue Nov 12 2013, CallOrigin 2, ChargedUnits 0, InfoType 2, TransmitPackets 0, TransmitBytes 0, ReceivePackets 0, ReceiveBytes 0

CME_Router#

000502: Nov 12 2013 21:59:18.848: %VOIPAAA-5-VOIP_FEAT_HISTORY: FEAT_VSA=fn:TWC,ft:11/12/2013 21:59:11.376,cgn:13525381577,cdn:3862439001,frs:0,fid:181,fcid:67DF2CF44B4611E381EA88E5BB4D28BD,legID:1C88,bguid:67DF2CF44B4611E381EA88E5BB4D28BD

CME_Router#

Here is what I am thinking (keep in mind I am no sip expert)

I see the invite for your non working router

INVITE sip:GV19253381577@70.209.13.4:10438;transport=tcp SIP/2.0

and then the working router

INVITE sip:3862439001@70.209.13.4:10432;transport=tcp SIP/2.0

I interpret this debug as your provider basically saying it does not understand "GV19253381577" it is looking for something like sip:3862439001.

Under sip-ua try to change to:

authentication username 9253381577 password realm 70.209.13.4

One other thing to note is IP trusted list is an added feature to prevent toll fraud. It should not prevent you from sucess, just acts as an added layer of security.

Regards

Evan

Michael Durham
Level 4
Level 4

I see you point about the INVITE info and that make a lot of sence.  I tried you suggestion but Authentication is for outbound calls.  I did try changing the username in the Credentiuals (which is for inbound calls) but my sit provider rejects me now.

The NUMBER option was added in 15.0(1)XA for the following reason:

The number keyword and number argument were added and the username keyword and username argument reintroduced to configure credentials for a given registrar when multiple registrars are configured

I also found a way to modify the sip invite information but sip profiles is in a new version  of IOS 12.4 than I have. 

I am stumped.