It seems, that we have no TFTP redundancy in the phone firmware. The symtomps are as follows:
1. The phone receives 2 addresses of TFTP servers in the option 150.
2. When the first server is avalable, there is no problem, but when the first server is not available, the phone even does not try to receive the configuration from the second TFTP server. I have waited 30 minutes -- still no result. I have tried 7941 and 7961 phones with FW load Jar41sccp.8-3-0-50.sbn I am sure, both my TFTP servers are fully operational. I have monitored network using SPAN -- the phone simply does not try to connect to second TFTP server.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...