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Community Member

not able to integrate UCCX 7.x with CUCM 7.X (lab purposes)

I am not able to integrate uccx with cucm.

I successfully installed uccx on a windows 2003 running wel.

I am able to reach the webpage of uccx with Administrator/ciscocisco setup goes fine.

But after the setup completes

I get a popup which says that "

the selected service providers cannot be accessed, because the AXL service on these serverscould not be enabled or the host servers are not available"

I did al the steps that were neccary.

created in cucm application user ( uccxadmin)

assigned this user the neccary access and roles ( standard api axl access and cti )

created a end user in cucm

I have also activated axl web service and cti in cucm.

I have rebooted both the cucm and uccx machine in vmware workstation.

This all with no success

6 REPLIES

not able to integrate UCCX 7.x with CUCM 7.X (lab purposes)

Did you try assiging the AXL user with the "SUper User" role?

HTH

Regards,

Yosh

HTH Regards, Yosh
Purple

not able to integrate UCCX 7.x with CUCM 7.X (lab purposes)

Community Member

not able to integrate UCCX 7.x with CUCM 7.X (lab purposes)

Hi i've tried to give application user super user role.

Unfortunately with no success.

I also disabled my windows firewall in case something is blocked.

Also no success.

Purple

not able to integrate UCCX 7.x with CUCM 7.X (lab purposes)

Hi,

did u follow the link which I have marked?

regds,

aman

Community Member

not able to integrate UCCX 7.x with CUCM 7.X (lab purposes)

hi amonso,

yes i did follow the steps.

unfortunately no success.

Purple

not able to integrate UCCX 7.x with CUCM 7.X (lab purposes)

Hi,

Can u try recreating AXL user and then,check?

regds,

aman

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