Hi,
I´m one employee in a bank, I changed internal my desk and have now a new phone machine, with a different serial number, as before.
It was told to me on the hotline, that I´m not registered, therefore I can´t log in in cisco homepage and save any phone numbers on my
phone machine.
Please see attached the answer of the hotline:
Dear Osman,
Thank you for contacting Cisco.
If you do not have a service contract and want to purchase one, you may contact your Cisco service sales representative or the Cisco partner or reseller where you purchased the product. Cisco certified partners can be located at http://tools.cisco.com/WWChannels/LOCATR/openBasicSearch.do
Kindly note that alternatively you can post your question on Cisco Support Community https://supportforums.cisco.com/index.jspa
Cisco Support Community (CSC) is a knowledge base where users can collaborate, create and access the latest technical support content to solve real-world hardware and software issues in real time. The platform allows anyone to view content and submit feedback, but only registered users can edit, comment and create content including uploading images.
Regards
Sarah Samir
Customer Interaction Network
--------------- Original Message ---------------
From: Yenidede Osman (HVB - UniCredit) [Osman.Yenidede@unicreditgroup.de]
Sent: 2/16/2012 6:02 PM
To: web-help@cisco.com
Subject: AW: AW: AW: RE: Zugriff auf
http://tools.cisco.com/RPF/passwordreset.do
Hi Mohamed,
I use the phone, I´ve it on my table,
I want only save a number on the machine, Therefore I don´t understand the whole bureaucracy.
Is this really so difficult ??
I hope, this question is not impolite, I only don´t understand that.
Regards
osman
=================================================
I´ve got the following serial numbers:
CP-7962G
SN: FCH14209X3F
MAC: ACA016FC3F4D
TAN: 68-3429-01 D0
PID VID: CP-7962G V06
I appreciate your help in advance.
regards
osman yenidede
