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Community Member

Not receiving fax on CME via VG202

Hi

I am not receiving fax on CME via VG 202, specially when sent from another CUCM via ATA device. It says "connection error" on the sender fax machine.

The VG202 config is as below:

Current configuration : 2129 bytes
!
version 12.4
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec

!

!
boot-start-marker
boot-end-marker
!
logging message-counter syslog
!
no aaa new-model
ip source-route
!
!
ip cef
no ipv6 cef
!
!
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
fax protocol pass-through g711alaw
h323
modem passthrough nse codec g711alaw
!
voice class codec 1
codec preference 1 g711alaw
codec preference 2 g729r8
codec preference 3 g729br8
!

voice class h323 1
  h225 timeout tcp establish 5
  h225 timeout connect 60
  h225 timeout call-proceeding 5
  h225 timeout setup 5
!
!
voice-card 0

archive
log config
  hidekeys
!

interface FastEthernet0/0
description DOWNLINK TO CISCO3750 SWITCH
ip address 172.24.130.5 255.255.255.0
duplex auto
speed auto
h323-gateway voip interface
h323-gateway voip bind srcaddr 172.24.130.5
!
interface FastEthernet0/1
no ip address
shutdown
duplex auto
speed auto
!
ip default-gateway 172.24.130.1
ip forward-protocol nd
ip route 0.0.0.0 0.0.0.0 172.24.130.1
!
no ip http server
!
!
!
control-plane

voice-port 0/0
!
voice-port 0/1
!
ccm-manager fax protocol cisco
ccm-manager sccp local FastEthernet0/0
!
!
sccp local FastEthernet0/0
!
!
dial-peer voice 1000 voip
description Outgoing Calls to CME
destination-pattern 9T
modem passthrough nse codec g711alaw
voice-class h323 1
session target ipv4:172.24.129.193
codec g711alaw
no vad
!
dial-peer voice 1001 voip
description Outgoing Calls from CME
modem passthrough nse codec g711alaw
voice-class h323 1
incoming called-number .
codec g711alaw
no vad
!
dial-peer voice 10 pots
description Incoming Calls to VG port
destination-pattern 899
port 0/0
forward-digits all
!

end

Am I missing something or is it something to do on the CUCM side ?

Please advice.

Thanks

Binu

1 REPLY
Green

Not receiving fax on CME via VG202

Binu,

Have you changed the settings on the ATA 186s to support FAX

Http://ATA IP ADD/

Look at

Audio Parameters ---> Audio Mode

For FAX on both ports

Re-write  to

0x00150015

HTH

Alex

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Regards, Alex. Please rate useful posts.
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