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NovaTec S3 not connecting to CUCM 9.1.2

Hello all,

I am trying to connect a NovaTec S3 (VG-2BRI-R) to my CUCM 9.1.2 following the CIsco and NovaTec guides provided, however I do not see any attempt by the NovaTec to register with the CUCM. I have set the follwing on each side:


End User > NovaTec (with Paswword)

New Phone > Device Type > Transnova S3

Appropriate MRG, CSS, Location, Transnova Non-secure Profile, NovaTec SIP Profile

all 4 lines have a DN assigned in their Partition and have a CSS assigned for directory Numbers.

NovaTec S3:

Interfaces > as "subscriber line"

System IP options > local name, loacl domain, local ip, subnet mask, gateway

System IP Options > Available IP Services > SIP-UDP with CUCM IP Address

NIP > SIP > SIP General Settings > local IP Address set

NIP > SIP > SIP Server Lilsts > Proxy, Registrar, Locator servers all have the both CUCM's (Pub and Sub)

NIP > SIP > Mapping Lists > User mapping > IP, account and password set

NIP > SIP > Mapping Lists > Local mapping > external name, registrar, account and password set

Does anyone out there have any expereince connecting the NovaTec S3 to a CUCM?

thank you in advance