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Replies

Number cut off on CME

MarcoM
Level 1
Level 1

Hi all,

when receive a fax from a number of a customer my cme cut same digits.

For example when receive fax from 271090935 to 331755511, the CME cut two final digits 11 and route a call to internal 01.

This strange event occurs only on some numbers not all incoming fax.

I attached debug of a trace.

Below are some parts of the configuration:

dial-peer voice 101 pots

translation-profile outgoing OUTGOING

destination-pattern 0T

progress_ind setup enable 3

progress_ind alert enable 8

progress_ind progress enable 8

progress_ind connect enable 8

direct-inward-dial

port 0/0/0:15

!

voice-port 0/0/0:15

translation-profile outgoing OUTGOING

input gain -2

echo-cancel coverage 32

cptone IT

bearer-cap Speech

!

interface Serial0/0/0:15

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn overlap-receiving T302 1000

isdn incoming-voice voice

isdn send-alerting

isdn negotiate-bchan

no cdp enable

!        

voice translation-rule 101

rule 2 /^\(...\)$/ /03317555\1/

!

!

voice translation-profile OUTGOING

translate calling 101

!

num-exp 331755501.. ..

num-exp 331755501... ...

num-exp 3317555.. ..

num-exp 3317555 01

Anyone help me please?

Thanks in advance.

M

30 Replies 30

Hi Carlo,

i added on my config and debug again but i see always Called Number=3317555 without 11 digits.

Thanks.

M

Marco.

If a call from mobile works fine and from fixed line not, this usually is a T302 or ISDN overlap issue.

While Mobile phones sends digits in en-bloc mode , fixed line do not, that's why I suggested you to modify T302 timer.

Another issue in your config is that you are missing "incoming called-number" part. to match incoming call (your gateway is matching dial-peer 100 for incoming).

So...

Please add the following dial-peer

dial-peer voice 200 pots

incoming called-number  33175T

direct-inward-dial

Try it and should work.

HTH

Regards

Carlo

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"The more you help the more you learn"

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Hi Carlo,

thanks again for reply.

I added in config;

voice translation-rule 100

rule 1 /^3317555\(..*\)$/ /\1/

!

voice translation-rule 101

rule 2 /^\(...\)$/ /03317555\1/

!

!

voice translation-profile INCOMING

translate called 100

!

voice translation-profile OUTGOING

translate calling 101

!

voice-port 0/0/0:15

translation-profile incoming INCOMING

translation-profile outgoing OUTGOING

input gain -2

echo-cancel coverage 32

cptone IT

bearer-cap Speech

dial-peer voice 101 pots

translation-profile outgoing OUTGOING

destination-pattern 0T

progress_ind setup enable 3

progress_ind alert enable 8

progress_ind progress enable 8

progress_ind connect enable 8

incoming called-number 33175T

direct-inward-dial

port 0/0/0:15

!

maybe I'm wrong something but does not work.

Thanks.

M

Hi Marco.

Please add the dialpeer 200 I suggested and not in the outgoing dial-peer (please remove it from that) and add translation-profile incoming INCOMING on DP 200

Also activate debug isdn q931 and debug voip dialpeer inout and post here.

Thanks

Carlo

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"The more you help the more you learn"

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Hi Carlo,

attached new debug and now it works with digit 11 and match DP 200.

But with this config can i do now outgoing call?

Thanks.

M

Hi Marco

Sure you can

Please remember to rate all helpful posts and mark as answered when you issue is solved

Thanks

Regards

Carlo

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"The more you help the more you learn"

Please rate all helpful posts "The more you help the more you learn"

Hi Carlo,

i try again and now and not works, below important parts of configuration is running:

voice translation-rule 100

rule 1 /^3317555\(..*\)$/ /\1/

!

voice translation-rule 101

rule 2 /^\(...\)$/ /03317555\1/

!

!

voice translation-profile INCOMING

translate called 100

!

voice translation-profile OUTGOING

translate calling 101

!

!

interface Serial0/0/0:15

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn overlap-receiving T302 5000

isdn incoming-voice voice

isdn send-alerting

isdn negotiate-bchan

no cdp enable

!

voice-port 0/0/0:15

translation-profile outgoing OUTGOING

input gain -2

echo-cancel coverage 32

cptone IT

bearer-cap Speech

!

dial-peer voice 101 pots

destination-pattern 0T

progress_ind setup enable 3

progress_ind alert enable 8

progress_ind progress enable 8

progress_ind connect enable 8

direct-inward-dial

port 0/0/0:15

!

dial-peer voice 200 pots

translation-profile incoming INCOMING

incoming called-number 33175T

direct-inward-dial

!

!

num-exp 331755501.. ..

num-exp 331755501... ...

num-exp 3317555.. ..

num-exp 3317555 01

Hi Marco

can you please activate debug isdn q931 and debug voip dialpeer inout during a failing call and post here?

Thanks

Carlo

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"The more you help the more you learn"

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Hi Carlo,

attached new debug for a failing call.

Thanks.

M

Hi Marco.

I also asked a debug isdn q931.

Thanks

Carlo

Please rate all helpful posts

"The more you help the more you learn"

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Hi Carlo,

see the tab of excel file :-)

Thanks.

Marco.

Hi Marco.
Found the issue... remove direct-inward dial from dialpeer 101

HTH
Regards

Carlo

Sent from Cisco Technical Support iPhone App

Please rate all helpful posts "The more you help the more you learn"

Hi Carlo,

i deleted "direct-inward" on DP 101 debugged call and works fine....tomorrow will test direclty in office (now i tested on remote).

If I understand correctly now there are 2 DP: 101 for outgoing call from internal to external and 200 for incoming call from external to internal. Now DP 200 match "translation-rule 100".

I did not understand what I did wrong, with original configuration wih only "dial-peer voice 101 pots" could not work?

Thanks.

M

Hi Marco.

Correct, DP 101 is for outgoing and 200 for incoming calls.

The problem was that calls was matching DP 101 because of the direct-inward dial. The vg tried to match first sent digits

3317555 without waiting for further digits and 3317555 was matched and calls were sent to 01 destination

Now, matching DP 200 and incoming called-number 33175T VG waits for further digits.

Hope this explanation would help you.

Regards

Carlo

Please rate all helpful posts

"The more you help the more you learn"

Please rate all helpful posts "The more you help the more you learn"

Hi Carlo,

sorry for delay. I tested and works fine now.

Thanks a lot for support.

MM

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