06-23-2009 05:09 AM - edited 03-15-2019 06:40 PM
Hi,
is there a way to show external names to known numbers?
for example i create list with names and numbers. when this number calls a cisco 79xx phone in our organisation the name i supplied in the list is shown?
our old alcatel pbx could do this and we really miss this functionality in our new cisco callmanager 6 pbx.
regards,
harry
06-23-2009 05:27 AM
Are you using H.323 or mgcp ?
06-23-2009 08:09 AM
hi i am using mgcp between callmanager and voice gateway.
06-23-2009 09:41 AM
Then you need to look into some cisco product like unified contact or so.
With H.323 insteag it is possible to use a script of the GW.
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