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Obtaining replacement handset for Cisco 7931G phones

John Platts
Level 4
Level 4

We are needing to obtain spare handsets for Cisco 7931G phones. How do we obtain replacement handsets for the 7931G phones? What is the part number for a replacement handset for the Cisco 7931G IP phone? Cisco has listed handset part numbers for other IP phones in the 6900, 7900, 8900, and 9900 series, but we need to obtain the correct handset for 7931G phones.

4 Replies 4

phooghen
Cisco Employee
Cisco Employee

There is no spare handsets available for the 7931G in Cisco product list and therefore there is no part number.

Pierre.

So is this still the case?  What are we to do as end users?  Buy a new phone each time a handset falls off the desk or counter?

Should be the same as other 79xx models.

If uou want hardware warranty, buy a smartnet contract for the phone.

Unfortunately they are not - just confirmed that with a cisco contact.  My 7942 handsets do not fit the 7931's.