04-28-2011 02:59 PM - edited 03-16-2019 04:43 AM
We are needing to obtain spare handsets for Cisco 7931G phones. How do we obtain replacement handsets for the 7931G phones? What is the part number for a replacement handset for the Cisco 7931G IP phone? Cisco has listed handset part numbers for other IP phones in the 6900, 7900, 8900, and 9900 series, but we need to obtain the correct handset for 7931G phones.
04-29-2011 02:35 AM
There is no spare handsets available for the 7931G in Cisco product list and therefore there is no part number.
Pierre.
08-08-2012 12:51 PM
So is this still the case? What are we to do as end users? Buy a new phone each time a handset falls off the desk or counter?
08-08-2012 02:05 PM
Should be the same as other 79xx models.
If uou want hardware warranty, buy a smartnet contract for the phone.
08-08-2012 02:18 PM
Unfortunately they are not - just confirmed that with a cisco contact. My 7942 handsets do not fit the 7931's.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide