"A user can configure up to 99 speed-dial entries. Speed-dial entries that are not assigned to the speed-dial buttons on the phone are used for abbreviated dialing. When a user starts dialing digits, the AbbrDial softkey appears, and the user can access any speed-dial entry by entering the appropriate index."
So what you need to do is to configure the speed dials (not the ones assigned to a button on the phone), then you have to stay on-hook. After dialling the first digit the Abbr softkey will appear.
Just wondering if there was any other input on this topic. FWIW, this is an HR manager who says he will be on a call and want to add someone else to the call. These people are usually on his abbreviated dial list. What he is wanting to be able to do is put a call on hold, hit conference, and then abbrdial someone and add them in. Oddly enough, he seems to remember all 40+ of his abbreviated dials. Heck, I'm not even using all of my speed dials :) Any assistance or affirmation would be greatly appreciated.
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
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