Hi, we have a customer that has Cisco Unity 4.0 in a MCS-7835H-3.0 ECS1. Suddenly, these server dies but the customer has another old server MCS-7835H-3.0-IPC1.
The question is if we can install the Cisco Unity 4.0 on the MCS-7835H-3.0-IPC1 when the software and hardware is end of life. Then, Cisco will help me if we want to request for a license of unity 4.0 with a new mac address?.
At a minimum, you would require a service or smartnet contract to obtain technical support. If the customer is in the process of obtaining said support contracts and they need emergency help, you could work with their Cisco AM to help navigate entitlement to obtain support.
This might be a great opportunity to pitch to the customer the enhancements, features and benefits of the latest versions of Cisco Unity or Unity Connection.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.