03-23-2014 02:01 PM - edited 03-16-2019 10:13 PM
Hello Team,
i cannot receive onramp-faxes properly anymore.
They are corrupt, after the half page the sent TIFFs are just rubbish/unreadable/incomplete.
Looks like i had sort of timing/clocking-problem, had this before with PSTN->FXS-connections and attached faxes, but...i did all i did there to solve this problem.
I have set the clocking options as seen below, usually solved these problems. Not in this case.
BTW i have no timeslips or anything like that:
voip-rt-2#sh controllers e1
E1 0/0/0 is up.
Applique type is Channelized E1 - balanced
No alarms detected.
alarm-trigger is not set
Version info FPGA Rev: 08121917, FPGA Type: PRK1
Framing is CRC4, Line Code is HDB3, Clock Source is Line.
International Bit: 1, National Bits: 11111
Data in current interval (846 seconds elapsed):
0 Line Code Violations, 0 Path Code Violations
0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Total Data (last 24 hours)
0 Line Code Violations, 0 Path Code Violations,
0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins,
0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
My configuration as below worked wonderful on our former voice router, an 2811 with three BRI-interfaces.
We have moved our PSTN-connection to our new 2921 with an E1 controller. Also the configuration regarding onramp-faxes.
Any helpful input on this problem would be appreciated, since users complain about it, everybody liked this feature before.
Otherwise we would have to implement another faxsolution...the onramp-solution before (as long as it worked!) completely fitted our needs.
And i really want to stay with the former solution. On the new gateway, for sure.
Many thanks in advance,
Andreas
==================================================
Software on 2921:
flash:c2900-universalk9-mz.SPA.154-1.T1.bin
Software on 2811:
flash:c2800nm-adventerprisek9-mz.124-24.T6.bin
Related configuration:
network-clock-participate wic 0
network-clock-select 1 E1 0/0/0
!
voice call send-alert
voice call disc-pi-off
voice call convert-discpi-to-prog
voice call carrier capacity active
voice rtp send-recv
!
voice service voip
fax protocol pass-through g711ulaw
h323
h225 timeout t302 2
h225 signal overlap
modem passthrough nse codec g711ulaw
!
voice class h323 1
h225 timeout tcp establish 3
call start slow
call preserve
!
fax receive called-subscriber $d$
fax interface-type fax-mail
mta send server <IP OF OUR MAIL SERVER> port 25
mta send subject FAX, bitte Anhang (.TIF-Datei) beachten!
mta send filename FAX
mta send mail-from hostname voice-gateway.<OUR DOMAIN>
mta send mail-from username FAX
!
application
service FAX-VON-AUSSEN flash:app_faxmail_onramp.2.0.1.3.tcl
!
global
service alternate Default
!
controller E1 0/0/0
pri-group timeslots 1-31
!
interface Serial0/0/0:15
description ** E1-Port -> TELEKOM **
no ip address
encapsulation hdlc
isdn switch-type primary-net5
isdn overlap-receiving T302 3000
isdn incoming-voice voice
isdn send-alerting
isdn sending-complete
no cdp enable
!
voice-port 0/0/0:15
echo-cancel coverage 64
no vad
cptone DE
timeouts interdigit 2
bearer-cap 3100Hz
!
dial-peer voice 388500 pots
description ~~~ FAX-DIALPEER allgemein fuer Versand als Mail ~~~
service FAX-VON-AUSSEN
incoming called-number 388[4,5]..
direct-inward-dial
!
dial-peer voice 388520 mmoip
description ~~~ SMTP-DIALPEER <EXAMPLE> ~~~
service fax_on_vfc_onramp_app out-bound
destination-pattern 388520
information-type fax
session target mailto:<EXAMPLE@OURDOMAIN.DE>
Flash:
5 12262 Sep 29 2009 20:44:00 app_faxmail_onramp.2.0.1.3.tcl
6 2484 Sep 29 2009 20:44:24 app_faxmail_onramp.ReadMe
7 45056 Sep 29 2009 20:44:48 app_faxmail_onramp_callflow.fm
Solved! Go to Solution.
03-25-2014 11:46 PM
Try modifying the image encoding. I had TIFF files coming through with some of the content distorted or squashed together.. I found changing to the Modified Huffman (MH) image encoding sorted everything for me.
Make this change under the MMOIP Dial-Peer
"image encoding mh"
Other options are
Modified Modified Read (mmh)
Modified Read (mr)
Passthrough
Thanks
Ben
If you find this post helpful, please rate.
03-25-2014 02:59 AM
Nobody having a similar issue in the mentioned environment...or ideas?
03-25-2014 03:01 AM
...or is nobody using this feature? I considered it as quite handy...
03-25-2014 11:46 PM
Try modifying the image encoding. I had TIFF files coming through with some of the content distorted or squashed together.. I found changing to the Modified Huffman (MH) image encoding sorted everything for me.
Make this change under the MMOIP Dial-Peer
"image encoding mh"
Other options are
Modified Modified Read (mmh)
Modified Read (mr)
Passthrough
Thanks
Ben
If you find this post helpful, please rate.
03-27-2014 02:01 AM
Many thanks, Ben, this seemed to solve the problem here too.
No idea why i had no problem with this on the old gateway, but...i´m finished with trying to understand everything in IT meanwhile ;)
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide