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New Member

once working phone number now non responsive

I have a known good outside phone number that we used to be able to call from campus tha now no longer responds.  It looks as if it is trying to make the call but I get no ring or any responce.  This just started a week ago but I have made no changes that should have caused this.

3 REPLIES
Hall of Fame Super Silver

Re: once working phone number now non responsive

Provide details on system, trunk type and protocol being used.

Sent from Cisco Technical Support iPhone App

New Member

Re: once working phone number now non responsive

CUCM 8.5.1.13900-5

Sip trunk

Not sure what you mean by Protocol used.  Sorry, still new to this.

Hall of Fame Super Silver

Re: once working phone number now non responsive

Please provide "debug ccsip messages" from the CUBE (assuming there is CUBE here as you did not explain the full call flow) along with the number you are dialing.

Chris

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