I have a user with IP Communicator on his laptop that has quit working properly. The microphone on his headset works fine, yet callers cannot hear him and he can hear with no problem. I've tried all of the Cisco recommendations I could find online to no avail. Suggestions, please? Thanks!
Where does this seem to occur, through the LAN or VPN..?
Where is the person on the communicator trying to call, offNet or onnet (i.e. intercluster)
Can you describe your configuration. Has anything changed recently - i.e. configuration - does anyone else experience the same problem.
I had an issue with this before and I managed to point it to a routing issue - my caller was calling through a VPN.
Let us know,
UPDATED - sorry didnt see the other posts.
you may want to check the firewall - what firewall are you using.
Can you ping the VPN host from inside your network - inside host will need to contact the VPN host. Also have you tried an offnet call to see if you are having the same problems with one-way audio - I am going on the assumption that communicator needs to talk to someone in side your organisation.
If you are using Cisco PIX I can send some configurations to try,
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