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One way voice issue after receiving 2 calls same time on CIPC

Humza Khan
Level 1
Level 1

‎03-11-2014 12:54 AM - edited ‎03-16-2019 10:04 PM

I m facing one way call issue when we recieve 2 calls at same time, on 3rd call we hear nothing but the caller can hear us. If we transfer that call to any other phone call works fine. Currently that phone is on data subnet.

Any advise regarding this issue.

Regards,

Humza Khan

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3 Replies 3

Suresh Subramanian
Level 7
Level 7

‎03-11-2014 03:56 AM

what is the CIPC version? did check check the send/receive packet info by double clicking on ? icon in the CIPC?

//Suresh Please rate all the useful posts.
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Humza Khan
Level 1
Level 1
In response to Suresh Subramanian

‎06-03-2014 01:04 AM

i have tested cipc 2.1, 7.0.3, 8.6.3. but all in vain. No didn't check the packets. connected.

 

0 Helpful

Brian Meade
Level 7
Level 7
In response to Humza Khan

‎06-03-2014 12:59 PM

Create a problem report in IP Communicator for one of these issues so we can see the logs.

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