Oneway audio on offnet calls over sip at a single location.
I have an issue that just effects one of my remote sites that is on SIP but not the others, it also seems to just effect some of the phones with no disernable pattern on type, or phone settings, I even copied a working phone to rebuild a non working phone but the problem presisted, the phones uses the same switch and router and the SW port settings are the same. The issue is when a call is placed offnet to long distance (so digit) dial or 1800 number the caller cannot hear anything but the person being called can hear. I can not replecated this problem from my main staiton or other locations.
any adivce in Troubleshooting would be greatly appreciated.
Re: Oneway audio on offnet calls over sip at a single location.
Are you able to perform a CUCM SDI trace during a problem call?
Does that Line:Phone have the same Calling Search Space as the other phones on the remote site?
ON the CUBE, do a "show call active brief" when you have a problem call up, look for the dial peer matching your DN on the problem phone and it's IP address (inbound) and other dial peer representing called number (outbound). What dial peers are being matched?
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