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Only one instance of "Cisco Unified Communications Manager Real Time Monitoring Tool, Module version 8.0(015), Plugin version 8.0(000)". at a time?

Hi,

I have downloaded and installed the "Cisco Unified Communications Manager Real Time Monitoring Tool, Module version 8.0(015), Plugin version 8.0(000)" from our "Cisco Unified Communication Manager - system version 7.01.11000-2" installation... and it works fine.

I have heard a rumour that it is only possible to have one instancs of the program running at the time over a network, but I can not understand why... I have tried to open 2 instances of the tool at my own computer without problems.

Is it just a rumour or do any of you have any experience that several instances of the program can course problems?

Kind regards,

Carl-Marius

Everyone's tags (2)
1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: Only one instance of "Cisco Unified Communications Manager R

Hi Carl-Marius,

Here are the related details

Installing Multiple Copies of RTMT

A single copy of RTMT that is installed on your computer lets you monitor only one server or one cluster at a time. For example, you can monitor either of the following entities:

•A Cisco Unified Communications Manager product on one server.

•A node on a cluster to monitor the health of the cluster.

To monitor a product on a different server or node, you must first log off the server or node before you can log on to the other server.

Multiple copies of RTMT that are installed on your computer let you simultaneously monitor multiple Cisco Unified Communications Manager products that are installed on different servers. For example, you can monitor a Cisco Unity Connection server, a Cisco Unified Communications Manager server, and a Cisco Unified Communications Manager Business Edition server at the same time when you have three copies of RTMT that are installed on your computer.

Note Beware of the following limitations:

•The version of RTMT that you download from the plug-in window in Cisco Unified Communications Manager Administration 6.X, Cisco Unified Communications Manager Administration5.X (formerly Cisco Unified CallManager), and Cisco Unity Connection Administration 2.0 are compatible and support each other. It does not support earlier releases of Cisco Unified Communications Manager or Cisco Unity Connection.

•Earlier versions of Cisco Unified Communications Manager may require different versions of RTMT to be installed on your computer (one version per Cisco Unified Communications Manager release). Verify that the RTMT version that you install is compatible with the Cisco Unified Communications Manager that you are monitoring.

When you install multiple copies of RTMT on a single computer, you must install RTMT in different folders. Cisco recommends installing no more than four copies of RTMT on a computer.

After installing another copy of RTMT, complete the following tasks:

1. The shortcut icon gets overwritten and points to only the latest RTMT installation. Create another icon by creating a shortcut to jrtmt.exe in the folder with the previous installation.

2. Rename the icon accordingly.

If the installation detects another version in the selected folder, a message displays. To continue the installation, install the version in a different folder.

Note Your computer stores the user preferences, such as the IP address and RTMT frame size, from the RTMT client that last exits.


http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/6_0_1/rtmt/rtinst.html

Cheers!

Rob


Please support CSC Helps Haiti

https://supportforums.cisco.com/docs/DOC-8895

https://supportforums.cisco.com/docs/DOC-8727

2 REPLIES
Hall of Fame Super Red

Re: Only one instance of "Cisco Unified Communications Manager R

Hi Carl-Marius,

Here are the related details

Installing Multiple Copies of RTMT

A single copy of RTMT that is installed on your computer lets you monitor only one server or one cluster at a time. For example, you can monitor either of the following entities:

•A Cisco Unified Communications Manager product on one server.

•A node on a cluster to monitor the health of the cluster.

To monitor a product on a different server or node, you must first log off the server or node before you can log on to the other server.

Multiple copies of RTMT that are installed on your computer let you simultaneously monitor multiple Cisco Unified Communications Manager products that are installed on different servers. For example, you can monitor a Cisco Unity Connection server, a Cisco Unified Communications Manager server, and a Cisco Unified Communications Manager Business Edition server at the same time when you have three copies of RTMT that are installed on your computer.

Note Beware of the following limitations:

•The version of RTMT that you download from the plug-in window in Cisco Unified Communications Manager Administration 6.X, Cisco Unified Communications Manager Administration5.X (formerly Cisco Unified CallManager), and Cisco Unity Connection Administration 2.0 are compatible and support each other. It does not support earlier releases of Cisco Unified Communications Manager or Cisco Unity Connection.

•Earlier versions of Cisco Unified Communications Manager may require different versions of RTMT to be installed on your computer (one version per Cisco Unified Communications Manager release). Verify that the RTMT version that you install is compatible with the Cisco Unified Communications Manager that you are monitoring.

When you install multiple copies of RTMT on a single computer, you must install RTMT in different folders. Cisco recommends installing no more than four copies of RTMT on a computer.

After installing another copy of RTMT, complete the following tasks:

1. The shortcut icon gets overwritten and points to only the latest RTMT installation. Create another icon by creating a shortcut to jrtmt.exe in the folder with the previous installation.

2. Rename the icon accordingly.

If the installation detects another version in the selected folder, a message displays. To continue the installation, install the version in a different folder.

Note Your computer stores the user preferences, such as the IP address and RTMT frame size, from the RTMT client that last exits.


http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/6_0_1/rtmt/rtinst.html

Cheers!

Rob


Please support CSC Helps Haiti

https://supportforums.cisco.com/docs/DOC-8895

https://supportforums.cisco.com/docs/DOC-8727

Community Member

Re: Only one instance of "Cisco Unified Communications Manager R

Hi Rob,

Once again, you just know the answer!

Thanks a lot!

Kind regards,

Carl-Marius

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