The directory display can be displayed only by first name, last name format or last name first name format. To sort this you may have to point the directory URL to an external app (third party or custom developed) which can sort the display the way you want and then output that in XML format.
Another alternative is to add bogus alphabet prefixes (A,B,C etc) in front of the existing first name or last name (depending on how your directory format is) and that way you can control which names can show up at the top of the list.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...