I was just wondering if there a way to display the orignal called number (which is the trigger number of a UCCX application for queue) to show on CAD. currently it shows hte original calling number fine but for the orginal called number it only displays my agent ext.
i have turned "retain forward information" or even "diaplay orginal dialed number" in the cucm service parameters to true with no luck. i restarted cad and phone after making those service parameter changes but didnt restart server /ccm service. does it matter?
is there any other way to get it show up correctly on CAD. attached is the pic showing what i meant by original called#.
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The short answer is that you don't.... That isn't entirely true while at
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Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...