CME with CUE integration
My senario is the same as this example:
"For example, suppose caller A calls subscriber B's extension, which forwards the call to subscriber
C, who does not answer the phone. The call goes to voice mail. Subscriber B's extension is the OCN
and subscriber C's extension is the LRD."
I have my CUE configured for OCN, but when my calls go to voicemail, I am still getting the LRD voicemail message - What other changes are needed for this to function properly?
Also is there a way to forward calls from CME directly to CUE?
Can you please issue this command to see what the output says;
xxxx# show voicemail limits
Mailbox Selection: ???????
You may have to write this config.
As for question number 2, are you referring to Forward no anser to CUE or Transferring a call directly into a mailbox?
Rob - Yes I have Original-called enabled
VoiceMail# sh voicemail limits
Default Mailbox Size (seconds): 1600
Default Caller Message Size (seconds): 240
Maximum Recording Size (seconds): 900
Default Message Age (days): 30
System Capacity (minutes): 18000
Default Prompt Language: systemDefault
Maximum Broadcast Size (seconds): 300
Broadcast Message Age (days): 30
Broadcast Message MWI: disabled
Play Caller Id: disabled
Mandatory Message Expiry: disabled
Mailbox Selection: original-called
And 2nd question - yes, is concerning transferring a call directly into a mailbox without hearing the ring
Yes I have that configured:
load 7960-7940 P00308010100
load 7914 S00105000400
load 7941 SCCP41.8-2-2SR2S
ip source-address 192.168.16.1 port 2000
auto assign 1 to 288
timeouts interdigit 4
system message Tyson do Brasil
url services http://192.168.16.254/voiceview/common/login.do
url authentication http://192.168.16.254/voiceview/authentication/authenticate.do
max-conferences 8 gain -6
web admin system name XXXXXXXXXX password XXXXXXXXXXXX
web admin customer name Guest password Welcome
create cnf-files version-stamp Jan 01 20
So let's look at what you're trying to accomplish. So you want a call to go to user B, he doesn't answer so it CFNA to user C. When he doesn't answer, you want it to go to the voicemail box of user B, correct? Does user C have voicemail? Could this be accomplished through another way of configuring?
yes, that is what I'm trying to accomplish...it appears that it should be an easy configuration but just is not working properly. Not sure if there is a different way...
Yes, I have confirmed all mailboxes are setup - as well I confirmed this trouble by testing with multiple mailboxes
After much searching, I found this document - Thanks all!