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OS administrator login failure after upgrade from 4.2 to 6.1

Hi,

i upgraded my CCM cluster (Pub & Sub) from 4.2 to 6.1 through DMA.

All is working fine, and my new cluster is operative.

the only problem i meet is that i'm not able to login as "OS administrator" into the subscriber. But i can login properly into the pubblisher.

No problem with CM administrator's username/password for both publisher and subscriber.

There is a way in order to reset username/password for OS administrator??

thanks for any help you can provide me

2 ACCEPTED SOLUTIONS

Accepted Solutions
Hall of Fame Super Red

Re: OS administrator login failure after upgrade from 4.2 to 6.1

Hi there,

Have you tried the username "administrator" without the "OS"

Also check out this great thread from Michael @ Cisco;

https://supportforums.cisco.com/message/1122362#1122362

Cheers!

Rob

Cisco Employee

Re: OS administrator login failure after upgrade from 4.2 to 6.1

utils reset_ui_administrator_name

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/6_1_1/cucos/iptpappa.html#wp1120161

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
2 REPLIES
Hall of Fame Super Red

Re: OS administrator login failure after upgrade from 4.2 to 6.1

Hi there,

Have you tried the username "administrator" without the "OS"

Also check out this great thread from Michael @ Cisco;

https://supportforums.cisco.com/message/1122362#1122362

Cheers!

Rob

Cisco Employee

Re: OS administrator login failure after upgrade from 4.2 to 6.1

utils reset_ui_administrator_name

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/6_1_1/cucos/iptpappa.html#wp1120161

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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