The Audio/Visual Alerts only apply within the Pickup Group (not across groups as you have noted)
When using the OPickup softkey to pickup calls no other keys will need to be used.
Have a look;
Cisco IP Phones provide three types of call pickup: call pickup, group call pickup, and other group call pickup.
Call pickup Allows users to pick up incoming calls within their own group. Cisco CallManager automatically dials the appropriate call pickup group number when the user activates this feature from a Cisco IP Phone. Use the Pickup softkey for this type of call pickup.
For this type of call pickup, you can configure audio and visual notification to the rest of the call pickup group members that a call is available for pickup.
Group call pickup Allows users to pick up incoming calls in another group. User must dial the appropriate call pickup group number when activating this feature from a Cisco IP Phone. Use the GPickup softkey for this type of call pickup.
Other group call pickup Allows users to pick up incoming calls in a group that is associated with their own group. The Cisco CallManager automatically searches for the incoming call in the associated groups to make the call connection when the user activates this feature from a Cisco IP Phone. Use the OPickup softkey for this type of call pickup.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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