outbound Auto Attendant not responding to dialed numbers
hey everyone...our setup is CUCM 7.x, H.323 gateway. When placeng calls to a company with an auto attendant, we get no response from their auto attendant when pressing the appropriate digits in their menu. When digits are pressed, the menu keeps playing as if nothing is happening. So, I would assume the tone signal is not coming through properly from our end. Any ideas? Thanks in advance.
In your scenario for this call direction, you will match an inbound voip peer, and outbound POTS.
Try adding this:
dial-peer voice 555 voip
incoming called-number 91[2-9]..[2-9]......
Verify once the call is up that you match pid:555 on the top leg with 'sh call active voice br'.
What is likely currently happening, is you have no inbound peer defined, so we match pid 0 inbound, which doesn't have DTMF-relay capabilities. You'd see that in the oubound TCS if you looked at the H245 messaging.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...