Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Outbound/Call Data from Call Manager 6?

Is there any way I can get all of the outbound and inbound calls made from Call Manager for specific dates?  The only thing I can really find in CDR is the ability to inbound/outbound calls by user extension but I need a big data dump of ALL calls made so I can pull it into another database and manipulate that data.

On a side note, being that Call Manager 6 is Linux, is there any way to view that data directly from the database like I can with a SQL database?

1 REPLY
New Member

Re: Outbound/Call Data from Call Manager 6?

There are a few options to do this:

1) Export CDR/CMR from within CAR, can specify a from/to date:

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/service/6_1_1/car/carexprt.html

2) Configure a billing server to export raw CDR/CMR files, would only export files generated after configuration, not terribly useful for your scenario, but might be useful moving forward:

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/service/6_1_1/admin/sacdrm.html

3) Generate an AXL/SOAP call to get the CDR files via CDR On Demand:

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/devguide/6_0_1/ccmdvCh2.html#wp72438

Unfortunately, the report generation search reports are a bit limited.  You can query the car tables via the CLI, but that is probably less user friendly than pulling the data via export using #1 or #3 above.

HTH!

-jt

150
Views
0
Helpful
1
Replies
CreatePlease login to create content