Forgive me if this isn't in the right discussion group. I am currently evaluating CUCMBE running version 8.6.2. I have about 50 IP phones and video endpoints registered to CUCM.
A manager in our group asked if it was possible to configure 4 or 5 digit dialing so they can essentially speed dial to a satellite office. This office does not have direct dialing (you have to dial an extension) and has approximately 40 users. So he would like to know if a user could dial 93xxx to connect to an outside line of 2039222999 ext. 3xxx?
I know they can setup speed dial for each person on each phone but I was looking at doing this to make their life easier. It would also be a good selling point for CUCM over the old PBX system.
For now you could use a Route Pattern 93XXX, and prefix 203922299 to the called number on the Route Pattern settings. You can also do this on the Route List settings as well if you don't want to make changes at the route pattern level.
The Route Pattern/Route List can then point to a trunk or a gateway which leads to the second cluster.
On the other side, you can strip the 2039222999 from the called number to leave you with 3XXX which is the extension range.
Thanks for the response. I think you misunderstood what I posted. My configuration only has one cluster. The call is made to the gateway and then to the POTS lines. 2039222999 extension 3XXX is a remote location that doesn't have VOIP.
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