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Outbound DID showing company pilot number

Hello Guys,

I am running CUCME on a cisco ISR 2801 router. I am having problems with outbound DID, when i place a call from my IP Phone to PSTN the company pilot number (4602000) displays. But when i place a call from GSM to the IP Phone on my desk (4602019) it goes directly to my desk. I have discussed with the telco and they said they have enable both incoming/outgoing DID. I also did a debug isdn q931 and it shows that everything is ok. find below the config and the debug output.

Thanks

isdn switch-type primary-net5

!

!

voice translation-rule 1

rule 1 /4602000/ /2000/

rule 2 /4602010/ /2010/

rule 3 /4602011/ /2011/

rule 4 /4602012/ /2012/

rule 5 /4602013/ /2013/

rule 6 /4602014/ /2014/

rule 7 /4602015/ /2015/

rule 8 /4602016/ /2016/

rule 9 /4602017/ /2017/

rule 10 /4602018/ /2018/

rule 11 /4602019/ /2019/

rule 12 /4602020/ /2020/

rule 14 /4602022/ /2022/

rule 15 /4602023/ /2023/

rule 16 /4602024/ /2024/

!

voice translation-rule 2

rule 1 /^20\(..\)$/ /46020\1/

!

!

voice translation-profile expandcalling

translate calling 2

!

voice translation-profile pstn-incoming

translate called 1

dial-peer voice 1 pots

translation-profile incoming pstn-incoming

incoming called-number 460201.

direct-inward-dial

!

dial-peer voice 2 pots

translation-profile incoming pstn-incoming

incoming called-number 460202.

direct-inward-dial

!

dial-peer voice 3 pots

translation-profile incoming pstn-incoming

incoming called-number 460203.

direct-inward-dial

!

dial-peer voice 4 pots

translation-profile outgoing expandcalling

destination-pattern 9T

port 0/3/0:15

!

dial-peer voice 5 pots

translation-profile incoming pstn-incoming

incoming called-number 460200.

direct-inward-dial

!

DEBUG OUTPUT

FROM IP Phone TO GSM

Jul 25 08:24:20.321: ISDN Se0/3/0:15 Q931: Applying typeplan for sw-type 0x12 is

0x0 0x1, Calling num 4602019

Jul 25 08:24:20.321: ISDN Se0/3/0:15 Q931: Sending SETUP  callref = 0x0082 callI

D = 0x8003 switch = primary-net5 interface = User

Jul 25 08:24:20.321: ISDN Se0/3/0:15 Q931: TX -> SETUP pd = 8  callref = 0x0082

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA98384

                Exclusive, Channel 4

        Progress Ind i = 0x8183 - Origination address is non-ISDN

        Calling Party Number i = 0x0180, '4602019'

                Plan:ISDN, Type:Unknown

        Called Party Number i = 0x81, '08030718911'

                Plan:ISDN, Type:Unknown

Jul 25 08:24:20.357: ISDN Se0/3/0:15 Q931: RX <- SETUP_ACK pd = 8  callref = 0x8

082

        Channel ID i = 0xA98384

                Exclusive, Channel 4

Jul 25 08:24:25.405: ISDN Se0/3/0:15 Q931: RX <- CALL_PROC pd = 8  callref = 0x8

082

Jul 25 08:24:28.357: ISDN Se0/3/0:15 Q931: RX <- ALERTING pd = 8  callref = 0x80

82

        Progress Ind i = 0x8488 - In-band info or appropriate now available

Jul 25 08:24:35.825: ISDN Se0/3/0:15 Q931: TX -> DISCONNECT pd = 8  callref = 0x

0082

        Cause i = 0x8090 - Normal call clearing

Jul 25 08:24:35.885: ISDN Se0/3/0:15 Q931: RX <- RELEASE pd = 8  callref = 0x808

2

Jul 25 08:24:35.889: ISDN Se0/3/0:15 Q931: TX -> RELEASE_COMP pd = 8  callref =

0x0082

FROM GSM To IP Phone

Jul 25 08:25:42.477: ISDN Se0/3/0:15 Q931: RX <- SETUP pd = 8  callref = 0x0083

        Sending Complete

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA98384

                Exclusive, Channel 4

        Calling Party Number i = 0x0083, '08030718911'

                Plan:Unknown, Type:Unknown

        Called Party Number i = 0xC1, '4602019'

                Plan:ISDN, Type:Subscriber(local)

Jul 25 08:25:42.481: ISDN Se0/3/0:15 Q931: Received SETUP  callref = 0x8083 call

ID = 0x000B switch = primary-net5 interface = User

Jul 25 08:25:42.517: ISDN Se0/3/0:15 Q931: TX -> CALL_PROC pd = 8  callref = 0x8

083

        Channel ID i = 0xA98384

                Exclusive, Channel 4

Jul 25 08:25:42.517: ISDN Se0/3/0:15 Q931: TX -> ALERTING pd = 8  callref = 0x80

83

        Progress Ind i = 0x8188 - In-band info or appropriate now available

Jul 25 08:25:49.877: ISDN Se0/3/0:15 Q931: TX -> CONNECT pd = 8  callref = 0x808

3

Jul 25 08:25:49.905: ISDN Se0/3/0:15 Q931: RX <- CONNECT_ACK pd = 8  callref = 0

x0083

Jul 25 08:25:49.909: %ISDN-6-CONNECT: Interface Serial0/3/0:3 is now connected t

o 4602019 Enterprised Dept.

Jul 25 08:25:51.025: %ISDN-6-DISCONNECT: Interface Serial0/3/0:3  disconnected f

rom 08030718911 , call lasted 1 seconds

Jul 25 08:25:51.029: ISDN Se0/3/0:15 Q931: TX -> DISCONNECT pd = 8  callref = 0x

8083

        Cause i = 0x8090 - Normal call clearing

Jul 25 08:25:51.089: ISDN Se0/3/0:15 Q931: RX <- RELEASE pd = 8  callref = 0x008

3

Jul 25 08:25:51.093: ISDN Se0/3/0:15 Q931: TX -> RELEASE_COMP pd = 8  callref =

0x8083

2 REPLIES
Blue

Outbound DID showing company pilot number

Hi

Since debug Q931 shows your DID number , I would say your service provider is overwriting the calling number to your pilot number. Check with your service provider again and give them debug output prrof.

Regards

Ronak Patel

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Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
New Member

Outbound DID showing company pilot number

hello Ronak,

i guessed as much too,will contact the telcos and update on any outcome.

thanks

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