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Outgoing calls failing with fast busy - DisconnetText bearer capability not authorized

        We have a site where everything was great.  The ISP needed to change IP range.  Everything was switched over, but now outbound calls are failing with a fast busy.      

SIP provider is saying it is our configuration.

Feb 27 19:36:11.289: //371/3B783BC98334/SIP/Media/sipSPIDestroyRtpSession: stream:4C3C3A54

Feb 27 11:36:11.289: %VOIPAAA-5-VOIP_CALL_HISTORY: CallLegType 2, ConnectionId 3B783BC99F1D11E38334F8412816B2, SetupTime 11:36:11.219 Pacific Thu Feb 27 2014, PeerAddress 3603891065, PeerSubAddress , DisconnectCause 39  , DisconnectText bearer capability not authorized (57), ConnectTime 11:36:11.289 Pacific Thu Feb 27 2014, DisconnectTime 11:36:11.289 Pacific Thu Feb 27 2014, CallOrigin 1, ChargedUnits 0, InfoType 2, TransmitPackets 0, TransmitBytes 0, ReceivePackets 0, ReceiveBytes 0

Feb 27 11:36:11.293: %VOIPAAA-5-VOIP_FEAT_HISTORY: FEAT_VSA=fn:TWC,ft:02/27/2014 11:36:11.201,cgn:xxx7462629,cdn:xxx3891065,frs:0,fid:523,fcid:3B783BC99F1D11E38334F8412816B2,legID:173,bguid:3B783BC99F1D11E38334F841002816B2

Feb 27 19:36:11.297: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

     

I x'd out the area code. 

1 REPLY

Outgoing calls failing with fast busy - DisconnetText bearer cap

Hi,

Please work thru the following threads and see if it helps you.

It be that this is happening because the extension is not registered in SIP provider.

https://supportforums.cisco.com/thread/2046038

Voice CCIE #37771
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