Need some help on this one. It seems I have a user that gets a voice mail and MWI will light. It will stay lit for about 20 seconds and then it goes out. I think somehow Outlook is marking them read without the user reading them.
I just read about a similar problem the other day that had to do with new messages being moved to a Subfolder in Outlook.That causes the MWI to light briefly and then go out when the message is moved. This is an expected behaviour. Have a look at these two answers from one of my favourite NetPros Tcat!
I have checked in her outlook and the VM is not getting moved to any sub folders it is in the inbox folder.
What I think is going on is that I have an user error. I think that she is clicking on the message and not playing the wave file. Her thinking may be that this message would still appear new to Unity. I appreciate the help though. Thanks
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...