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Output Prompt

Script in IVR

don`t play Output Prompt

What that

LOG:

1428: Aug 14 08:31:21.200 MSD %MIVR-SS_TEL-7-UNK:CallID:2 MediaId:833006/1 Task:62000000003 com.cisco.jtapi.CiscoRTPInputStartedEvImpl received
1429: Aug 14 08:31:21.340 MSD %MIVR-SS_TEL-7-UNK:CallID:2 MediaId:833006/1 Task:62000000003 com.cisco.jtapi.CiscoRTPOutputStartedEvImpl received
1430: Aug 14 08:31:21.356 MSD %MIVR-APP_MGR-3-STEP_FAILURE:Failure to execute a step: Application=App[name=IVR,type=Cisco Script Application,id=2,desc=IVR,enabled=true,max=15,valid=true,optional=[script=Oracle_21_Priem_v2_voice.aef]],Task id=62000000003,Step id=7,Step Class=com.pixelsoft.steps.generator.TStepOut,Step Description=Locale Promt Generator (output prompt: pr),Exception=java.lang.ClassCastException
1431: Aug 14 08:31:21.356 MSD %MIVR-APP_MGR-3-EXCEPTION:java.lang.ClassCastException

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