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New Member

outside calls from OCS

Hi,

We have call Manager 6.1 & OCS R2 .

Calls coming in to CUCM is fine, but calls made outside from the OCS is not happening. It gives the error with saying, not able to reach to gateway.

Checked with the SIP trunk on CUCM, tried reseting the trunk & route list. pattern used is 4 digit dialing

In DNA, on puttiing the calling party number & Dialled number, below is the output. It just ring for some time & thenit dial out for the user who is calling from OCS

  • Results Summary
    • Calling Party Information
      • Calling Party = 601790XXXX
      • Partition =
      • Device CSS =
      • Line CSS =
      • AAR Group Name =
      • AAR CSS =
    • Dialed Digits = 678362XXXX
    • Match Result = BlockThisPattern
    • Called Party Number =
    • Matched Pattern Information
      • Pattern =
      • Partition =
    • Pattern Type =
    • Time Zone =
    • Outside Dial Tone = NO
  • Call Flow
    • Note: Information Not Available
  • Alternate Matches
    • Note: Information Not Available
  • could you please suggest what could be the reason for not dialing?

    Regds,

    Navin Golani

    2 REPLIES
    New Member

    Re: outside calls from OCS

    FROM: <6783626602>;tag=d9be8f8b-c425-417a-b3cc-6e22833c7c95-60144943

    TO: <3164>;epid=92DA24DABB;tag=222cc8e63e

    CSEQ: 101 INVITE

    CALL-ID: 72203780-bab16bf4-20e40-c0b050a@10.5.11.12

    VIA: SIP/2.0/TCP 10.5.11.12:5060;branch=z9hG4bK58d61e98e4ca

    CONTENT-LENGTH: 0

    SERVER: RTCC/3.5.0.0 MediationServer

    |<:STANDALONECLUSTER><:STVPCM02><:3><:10.5.16.115><:><:STATE transition=""><:20000>

    03/25/2010 09:58:17.617 CCM|//SIP/SIPTcp(3,81,1)/wait_SdlReadRsp: SignalCounter = 183555|<:STANDALONECLUSTER><:STVPCM02><:3><:10.5.16.115><:><:DETAILED><:20000>

    03/25/2010 09:58:17.617 CCM|//SIP/Stack/Info/0x0/ccsip_spi_get_msg_type returned: 2 for event 1|<:STANDALONECLUSTER><:STVPCM02><:3><:10.5.16.115><:><:DETAILED><:40000>

    03/25/2010 09:58:17.617 CCM|//SIP/Stack/Transport/0x0/context=0xd8ffb68|<:STANDALONECLUSTER><:STVPCM02><:3><:10.5.16.115><:><:DETAILED><:40000>

    03/25/2010 09:58:17.617 CCM|//SIP/SIPTcp(3,81,1)/wait_SdlReadRsp: SdlRead bufferLen=351|<:STANDALONECLUSTER><:STVPCM02><:3><:10.5.16.115><:><:DETAILED><:20000>

    03/25/2010 09:58:17.617 CCM|//SIP/Stack/Transport/0x0/gConnTab=0xd8ffb68, addr=1930429706, port=5060, connid=37761, transport=TCP|<:STANDALONECLUSTER><:STVPCM02><:3><:10.5.16.115><:><:DETAILED><:40000>

    03/25/2010 09:58:17.617 CCM|//SIP/SIPTcp/wait_SdlReadRsp: Incoming SIP TCP message from 10.5.16.115 on port 5060 index 37761 with 351 bytes:

    SIP/2.0 200 OK

    FROM: <6783626602>;tag=d9be8f8b-c425-417a-b3cc-6e22833c7c95-60144943

    TO: <3164>;epid=92DA24DABB;tag=82af28ee25

    CSEQ: 101 CANCEL

    CALL-ID: 72203780-bab16bf4-20e40-c0b050a@10.5.11.12

    VIA: SIP/2.0/TCP 10.5.11.12:5060;branch=z9hG4bK58d61e98e4ca

    CONTENT-LENGTH: 0

    SERVER: RTCC/3.5.0.0 MediationServer

    |<:STANDALONECLUSTER><:STVPCM02><:3><:10.5.16.115><:><:STATE transition=""><:20000>

    03/25/2010 09:58:17.617 CCM|//SIP/Stack/Info/0x0/Checking Invite Dialog|<:STANDALONECLUSTER><:STVPCM02><:3><:10.5.16.115><:><:DETAILED><:40000>

    03/25/2010 09:58:17.617 CCM|//SIP/SIPTcp(3,81,1)/wait_SdlReadRsp: SignalCounter = 183556|<:STANDALONECLUSTER><:STVPCM02><:3><:10.5.16.115><:><:DETAILED><:20000>

    03/25/2010 09:58:17.617 CCM|//SIP/SIPHandler(3,84,1)/ccbId=0/scbId=0/sip_stop_timer: type=SIP_TIMER_DISCONNECT value=500 retries=10|<:STANDALONECLUSTER><:STVPCM02><:3><:10.5.16.115><:><:DETAILED><:20000>

    03/25/2010 09:58:17.617 CCM|//SIP/SIPHandler(3,84,1)/ccbId=0/scbId=0/sip_stop_timer: type=SIP_TIMER_EXPIRES value=180000 retries=0|<:STANDALONECLUSTER><:STVPCM02><:3><:10.5.16.115><:><:DETAILED><:20000>

    03/25/2010 09:58:17.617 CCM|//SIP/Stack/Transport/0xbe42d220/Sending ACK to the transport layer|<:STANDALONECLUSTER><:STVPCM02><:3><:10.5.16.115><:><:DETAILED><:40000>

    03/25/2010 09:58:17.617 CCM|//SIP/Stack/Transport/0xbe42d220/msg=0xba800018, addr=1930429706, port=5060, sentBy_port=0, is_req=1, transport=2, switch=0, callBack=0x9d75422|<:STANDALONECLUSTER><:STVPCM02><:3><:10.5.16.115><:><:DETAILED><:40000>

    03/25/2010 09:58:17.617 CCM|//SIP/Stack/Transport/0xbe42d220/Proceedable for sending msg immediately|<:STANDALONECLUSTER><:STVPCM02><:3><:10.5.16.115><:><:DETAILED><:40000>

    03/25/2010 09:58:17.617 CCM|//SIP/Stack/Transport/0xbe42d220/switch transport is 0|<:STANDALONECLUSTER><:STVPCM02><:3><:10.5.16.115><:><:DETAILED><:40000>

    03/25/2010 09:58:17.617 CCM|//SIP/Stack/Transport/0xbe42d220/Set to send the msg=0xba800018|<:STANDALONECLUSTER><:STVPCM02><:3><:10.5.16.115><:><:DETAILED><:40000>

    03/25/2010 09:58:17.617 CCM|//SIP/Stack/Transport/0x0/Posting send for msg=0xba800018, addr=1930429706, port=5060, connId=37761 for TCP|<:STANDALONECLUSTER><:STVPCM02><:3><:10.5.16.115><:><:DETAILED><:40000>

    03/25/2010 09:58:17.617 CCM|//SIP/Stack/Info/0xbe42d220/Sent Error Response since the Gw is Shutdown|<:STANDALONECLUSTER><:STVPCM02><:3><:10.5.16.115><:><:DETAILED><:40000>

    03/25/2010 09:58:17.617 CCM|//SIP/SIPTcp(3,81,1)/wait_SdlSPISignal: received a spi signal ...|<:STANDALONECLUSTER><:STVPCM02><:3><:10.5.16.115><:><:DETAILED><:20000>

    03/25/2010 09:58:17.617 CCM|//SIP/Stack/States/0xbe42d220/0xbe42d220 : State change from (STATE_DISCONNECTING, SUBSTATE_NONE)  to (STATE_DEAD, SUBSTATE_NONE)|<:STANDALONECLUSTER><:STVPCM02><:3><:10.5.16.115><:><:STATE transition=""><:40000>

    03/25/2010 09:58:17.617 CCM|//SIP/Stack/Info/0xbe42d220/Removing call id 22231|<:STANDALONECLUSTER><:STVPCM02><:3><:10.5.16.115><:><:DETAILED><:40000>

    03/25/2010 09:58:17.617 CCM|//SIP/Stack/Error/0x0/Bad holder type encountered : 1|<:STANDALONECLUSTER><:STVPCM02><:3><:><:><:ERROR><:40000>

    03/25/2010 09:58:17.617 CCM|//SIP/SIPTcp/wait_SdlSPISignal: Outgoing SIP TCP message to 10.5.16.115 on port 5060 index 37761

    ACK sip:3164@10.5.16.115:5060 SIP/2.0

    Date: Thu, 25 Mar 2010 13:58:12 GMT

    New Member

    Re: outside calls from OCS

    There is a problem in the mediation server. verified from the above logs

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