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outside calls not showing in the caller id display

Hi ,

We are facing an issue where one of the user is not able to get the caller id info for the outside calls. Can someone kindly guide on how should i proceed on this apart from the certain debug commands.

Regards,

Abhishek Singh

Whatever level you reach getting better never stops -- Sachin Tendulkar
  • IP Telephony
1 REPLY
Green

outside calls not showing in the caller id display

Hi,

More info required

System type CUCM or CME ?

Gateway type Model protocol MGCP H323 SIP ?

PSTN acccess type T1/E1 FXO SIP trunk ?

show run would be good too.

Regards

Alex

Regards, Alex. Please rate useful posts.
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