outside calls ring two extensions at same time

[alkabeer80]

hi,

i have CME and fxo ports, one line comming from service provider.

if call from outside it rings one phone (ext 2000) at reception, i want if one call from out side to ring two extension at same time (2000, 2002)

my config.

voice-port 0/0/0

connection plar opx 2000

telephony-service

max-ephones 35

max-dn 48

ip source-address 192.168.1.254 port 2000

auto assign 1 to 40

cnf-file location flash:

time-format 24

max-conferences 8 gain -6

transfer-system full-consult

secondary-dialtone 9

ephone-dn  1  dual-line
number 2000

!
!
ephone-dn  2  dual-line
number 2002

how can i do it ??

[paolo bevilacqua]

You can configure, for example, a shared line (search).

[alkabeer80]

Hi, can anybody help

[ashok_boin]

CME Single number reach is the solution for you.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmesnr.html#wp998638

Regards...

Ashok.

[alkabeer80]

hi ashok,

can you plz help more i am new to this config, i have read the document its about IP phone and soft phone,

is this the correct config in my case:

ephone-template 1
softkeys idle Dnd Gpickup Pickup Mobility
softkeys connected Endcall Hold LiveRcd Mobility

ephone-dn 1

number 2000

mobility

snr 4085550133 delay 5 timeout 15 cfwd-noan 2001

snr calling-number local
ephone-template 1

ephone-dn 2

number 2001

mobility

snr 4085550133 delay 5 timeout 15 cfwd-noan 2001

snr calling-number local
ephone-template 1

[Jorge Armijo]

Please look at:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmebasic.html

--
Jorge Armijo

Please remember to rate helpful responses and identify helpful or correct answers.

[ashok_boin]

Hi Alkabeer,

The above looks fine. Your configuration makes SNR reach for both 2000 & 2001 numbers to reach to remote number starting with 408xxx which you configured. However, I have not seen binding the ephone-dn to a particular ephone which I assume you have already done

This is the relevant capture from same cisco doc which I shared with you which clears all of your doubts.

Examples

The following example shows extension 1001 is enabled for SNR on IP  phone 21. After a call rings at this number for 5 seconds, the call also  rings at the remote number 4085550133. The call continues ringing on  both phones for 15 seconds. If the call is not answered after a total of  20 seconds, the call no longer rings and it is forwarded to the  voice-mail number 2001.

ephone-template  1

softkeys idle  Dnd Gpickup Pickup Mobility

softkeys connected  Endcall Hold LiveRcd Mobility

!

ephone-dn 10

number 1001

mobility

snr 4085550133 delay 5 timeout 15 cfwd-noan 2001

snr calling-number local

!

!

ephone  21

mac-address 02EA.EAEA.0001

ephone-template 1

button  1:10

Regards...

Ashok.

----------

Pls kindly rate if helpful or answered your question.

[alkabeer80]

Hi Ashok,

thanks for yr help, just want to finally confirm the config.

Senario : i have analog line connected to one port of FXO wic, currently if anybody call from outside extension 2000 rings.

i have two receptionest on extensions 2000 and 2001, so i want anybody calling from out side to my number 40231456 two extensions rings at same time.

voice-port 0/0/0

connection plar opx 2000 " should i keep it ?"

telephony-service

max-ephones 35

max-dn 48

ip source-address 192.168.1.254 port 2000

auto assign 1 to 40

cnf-file location flash:

time-format 24

max-conferences 8 gain -6

transfer-system full-consult

secondary-dialtone 9

ephone-template  1

softkeys idle  Dnd Gpickup Pickup Mobility

softkeys connected  Endcall Hold LiveRcd Mobility

ephone-dn  1  dual-line
number 2000

mobility

snr 40231456 delay 5 timeout 15 cfwd-noan 2001 "should i place the my correct number (40231456) ?"

snr calling-number local

ephone-dn  2  dual-line
number 2001

mobility

snr 40231456 delay 5 timeout 15 cfwd-noan 2001

snr calling-number local

ephone  1 "Is this ephone correct ?"

mac-address 0011.2233.4455

ephone-template 1

button  1:1

ephone  2 "Is this ephone correct ?"

mac-address 0011.2233.5566

ephone-template 1

button  1:2

[paolo bevilacqua]

As above: you should use shared dn, or parallel voice hunt. Not SNR.

[alkabeer80]

I am confused, do i need to configue SNR or shareddn or parallel voice hunt ???

does this config works

ephone-dn 1 dual-line
     number 2000

ephone 1
     button 1:1

ephone 2
     button 1:1 "same button"

[alkabeer80]

or can u se this ???

voice-port 0/0/0

connection plar opx 2000

voice hunt-group 1 parallel

pilot 2000

list 2000, 2001

final 2004

timeout 20

[paolo bevilacqua]

Shared line will give best results. Ephone-dn should be octo-line.

[alkabeer80]

so the final config should look like

voice-port 0/0/0

connection plar opx 2000

ephone-dn 1 octo-line
     number 2000

ephone 1
     button 1:1

ephone 2
     button 1:1

Is this correct ??

[paolo bevilacqua]

The best approach is to try configs yourself, to test and learn.

Thaht will also save you from asking repeatedly here.

[bkhanal1971]

I give +5 to Paulo's recommendation! That is the easiest and best solution

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