Overhead Paging Integration...

[san.carlos]

Trying to wrap my hands around setting up the integration between the CUCM 8.5 and a Dukane overhead paging system. Are there any white papers or best practices available. Our CUCM currently has a route pattern configured that routes to a voice gateway with an FXO port that is currently connected into the paging system, but when dialing the number sequence results in a "Your call could not be completed as dialed...." message.

The route pattern is configured as "55.#" with the discard instructions set to "PreDot". Based on the pattern, what should the user be dialing to access the intercom?

I appreciate the assistance.

Thanks -

[Chris Deren]

Is the GW configured as H323 or MGCP?  If H323 you will need matching dial-peer that points the FXO port, since you are stripping 55 the destination pattern would need to be #, keep in mind # is by default used as termination key, so you'll need to change the termination key in order to use #.

If MGCP is used, is the route pattern pointing to the correct port?

HTH,

Chris

[san.carlos]

Chris,

The gateway is congifured with MGCP. The route pattern config here appears to be pointing to the correct port on the gateway. I confirmed the correct physical port on the gateway as well.

As soon as I press 5, the system responds with the message, "Your call could not be completed as dialed....". What could be kicking it back?

Thanks -

[Chris Deren]

Ensure the route pattern is using Partition that is listed in the CSS used by the phone you are dialing from.

Chris

[san.carlos]

Ok... placed the route pattern on the same partition of the phone. System accepts the calling sequence now, but get a fast busy with "Unknown Number" displayed on the phone display as soon as I hit the pound (#) button after typing in 55.

[GWaldbin]

my apologies for digging this old topic but I am running into similar issues---

I am using BOGEN PCM-2000 with voice router model 2921 FXO card. What do I need to do on CUCM configuration wise to the paging working? I want to have user dial #321 to have access to paging then they dial the zone code like 01 or 02 etc. I have this paging working with CME using FXO card but when I look at the runf config on the CME router only thing I see dial0peers!!!! Any help in this matter would greatly appreciated.

[cmuellernd]

Hello, were you able to resolve this problem using MGCP and an FXO card?