Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Owner User ID greyed out under all Phones on Cisco UCM6

I have Cisco UCM6 setup and have the following issue (or situation).

I'm trying to associate the User ID to a phone for Mobile Connect

However, the Owner User ID is greyed out under all Phones.

Is there something I need to do to order for me to make changes to the Owner User ID for a phone?

Thank you!

1 REPLY
Hall of Fame Super Silver

Re: Owner User ID greyed out under all Phones on Cisco UCM6

It's probably becuase extension mobility is enabled on the phone.

Disable EM on the phone, select the user then, and then re-enable EM if you need it.

HTH,

Chris

1836
Views
10
Helpful
1
Replies
CreatePlease to create content