Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Partial Rerouting and Call Manager 7.X

Hello,

We have a an ISP who is requesting Partial Rerouting to one of our customers.

The customer is running a 7.X call manager with MGCP.

Is Partial Rerouting supported on a MGCP Call Manager, if yes how do you commence to start configuring this, or do we have to convert it to H.323?

Kind Regards,

Everyone's tags (1)
3 REPLIES
Hall of Fame Super Silver

Partial Rerouting and Call Manager 7.X

Can you explain what "partial rerouting" is as I am not familiar with this technology/feature.

Chris

New Member

Partial Rerouting and Call Manager 7.X

As the ISP describes it:

Partial Routing is an additional ISDN service for call forwarding. The forwarding of calls from the public network that redirected to the public network does not happen in the Call Manager but on the center of the provider. That way it prevents unnecessary B-channels are being occupied. This service must be ordered by the providor and is only available in point-to-point connections

Hall of Fame Super Silver

Partial Rerouting and Call Manager 7.X

Sounds like take back and transfer which is supported perfectly fine as all you do is pass inband DTMF digits to alert the telco of call transfer, to my understanding this is not a cheap feature to have, hence my only exposure to this has been large enterprise call centers.  But, perhaps what you are describing is totally different, in which case I dont see how you make it work.

HTH,

Chris

188
Views
0
Helpful
3
Replies