We are running CM version 8.5 and have CER and UC integrated on our network. One of our support personnel wants to change the passwords on the systems (why exactly I do not know) but myself and another technician are worried about issues that could pop up that we are not aware of. The passwords are currently all the same and if we changed them they would all still have the change passwords. What we are worried about are processes that we may not be aware of that have been configured somewhere with this same password for integration. Are they any concerns we need to be aware of if we do make these password changes on the boxes? Thanks
Which passwords exactly are considered to be changed?
All CTI based applications such as CER, UCCX, etc use CTI Application user for the integration, so if any of those user passwords change they have to be retyped on the application as well. You will first need to determine which user is used for the integration and then either do not change those passwords or apply the change after the change is made.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
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